Program Coordinator

ESPGreensboro, NC
Onsite

About The Position

ESP is seeking a Program Coordinator for the Programs Team operating out of the North Carolina Piedmont Triad region. The Program Coordinator’s role is to plan, develop, implement, staff, and review all year-round programs that occur in the North Carolina Piedmont Triad region as part of a comprehensive site team. The Program Coordinator plays a key role in planning and maintaining the quality of ESP programs and events for all ESP participants. This position requires a passionate individual with a keen eye for safety and the ability to create transformative experiences. A team mindset and multitasking skills are essential. ESP's mission is fulfilled through fun Experiences for people with disabilities, building a Support community for their families, and providing Purpose for adults with disabilities through meaningful employment.

Requirements

  • Prioritize safety for our participants, families, Joyristas, interns, assistants and volunteers at year-round programs
  • Actively seek input and collaborate across the organization on how we can be better
  • Meet daily needs and project deadlines with a bent towards excellence
  • Think strategically about how we can innovate new and ongoing programs
  • Exhibit strong time and project management skills, with the ability to balance multiple events
  • Successfully manage multiple projects and competing needs, always prioritizing what is in the best interest of ESP’s mission
  • Exhibit strong written and verbal communicator, with the ability to lead meetings, speak to community audiences, share esp’s mission, and communicate with diverse audiences
  • Engage with community members, build meaningful relationships, and advance the ESP mission with them
  • Work nights and weekends on a flexible schedule
  • Organization skills, public speaking skills, operational skills, budget management skills, leadership and management, coaching, adaptation of activities, creativity, etc.

Nice To Haves

  • Preferred history of planning and executing large programs/projects
  • A high quotient for hospitality and customer service
  • Experience serving individuals with developmental disabilities preferred, but not required
  • Proficiency in Google Suite and comfortable with technology and multiple management platforms

Responsibilities

  • Contribute to creating transformative experiences for all year-round programs
  • Oversee Programs operations and logistics for all year-round programs, ensuring good participant safety and engagement
  • Leadership, Management, and Accountability of any Programs assistants, interns, and/or volunteers
  • Engagement and communication with ESP families and stakeholders
  • Quality Control and execution of excellent programs
  • Identify, plan and execute all ESP programs under the direction of the Executive Director
  • Oversee the implementation of all monthly Club Events, Java Joy events, Summer Camp, and monthly family events
  • Recruit, Train, and Manage all Program Interns and Joyristas
  • Identify and work the booking process for any and all Java Joy events with Joyful Hospitality, being held accountable to an annual booking revenue goal
  • Collaborate on an annual program calendar, ensuring a diverse portfolio of transformative experiences
  • Regularly audit all programs and ensure the ESP Way and Standard is being met
  • Provide programmatic support and be a line of communication for site leadership
  • Identify target audiences to invite into the mission of ESP for year-round programming
  • Manage, lead, and coach assistants and interns during programs to ensure participants are properly cared for
  • Cultivate and manage relationships with interns, community partners, and volunteers in our community
  • Be a strong advocate for keeping the future building and assets in great condition, looking for ways to continually improve
  • Oversee program budget for designated program area
  • Lead the implementation of a successful intern training program
  • Warmly engage with ESP families and stakeholders
  • Develop charismatic, concise, and influential presentations to impact the community everywhere you go

Benefits

  • Medical
  • Dental
  • Vision
  • Supplemental
  • 401k matching
  • generous PTO policy
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