Program Coordinator - Fiber Team

City of San Antonio•Tx 78254, TX
•Onsite

About The Position

Under direction, the Program Coordinator develops and coordinates the operations, processes, and systems related to a specific City or department program. The role leads staff in implementing program operations and ensures that services are delivered efficiently and effectively. It may include supervision of assigned staff. The position is based at the Northwest Service Center in San Antonio, Texas, and works Monday through Friday from 7:45 a.m. to 4:30 p.m.

Requirements

  • Bachelor's degree from an accredited college or university, subject to the stated education and experience substitution policy.
  • Three years of increasingly responsible experience in program or policy analysis, development, and/or management.
  • One year of supervisory or lead experience.
  • Knowledge of governmental procedures and policies, management study principles, project management methods, data analysis, government processes and regulations, computer software and hardware applications, budget and accounting principles, and general statistical and quantitative methods.
  • Skills in data collection, problem-solving, and critical thinking.
  • Ability to analyze and recommend solutions to management; operate a computer keyboard and other basic computer equipment; assist in preparing budgets and accounting systems; develop and implement operational improvements; communicate clearly and effectively; develop, implement, and evaluate programs; supervise, evaluate, and monitor performance under City policies and procedures; and perform the position's physical requirements with or without accommodations.
  • Ability to work primarily in an office environment.

Nice To Haves

  • Proficiency with fiber optic technology.
  • Previous experience as a utility contractor or similar experience.
  • Familiarity with street and sidewalk maintenance and the Pavement Classification Index.

Responsibilities

  • Coordinate evaluation of program data related to performance metrics and ensure compliance with established rules and regulations.
  • Assist in developing and disseminating program guidelines and advise staff on relevant City policies and procedures.
  • Coordinate with community and partner organizations to develop and implement program initiatives and gather stakeholder feedback on potential improvements.
  • Assist in developing and managing program budgets and resources.
  • Ensure compliance with program requirements associated with contracts and grants.
  • Facilitate improvements addressing identified operational and technical needs and requirements.
  • Coordinate, implement, and evaluate program operations, initiatives, and services.
  • Develop and coordinate community outreach related to program initiatives and services.
  • Coordinate and facilitate communications with relevant department and City staff regarding program needs.
  • Assist with preparing, monitoring, and evaluating the annual departmental and/or divisional budget.
  • Prepare written reports, summaries, and presentations on program performance, plans, and projections.
  • Perform related duties and fulfill responsibilities as required.
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