Program Coordinator, Moron Air Base

University of Maryland Global Campus • Moroni, UT

15h • Onsite

About The Position

UMGC Europe is seeking a part-time Program Coordinator at Moron Air Base, Spain. The role provides academic and administrative support to prospective and current students, supports quality assurance, coordinates with military Education Services staff, and assists with local academic events, class scheduling, classroom readiness, student documentation, marketing distribution, and facility operations. Applicants must already have and be able to maintain individual logistical support (ILS); this position does not provide ILS. Applicants must meet the stated eligibility criteria, have a valid passport, and pass a background check. Applications should include a cover letter and resume.

Requirements

• High school diploma or GED.
• Background in customer service.
• Ability to work in a fast-paced, complex environment with accurate attention to detail.
• Basic office management and clerical skills.
• Effective written and verbal communication skills.
• Good interpersonal skills.
• Ability to pass a background check and meet requirements for individual logistical support (ILS).
• Must already have and be able to maintain ILS, including a U.S. military ID card and SOFA card from an external source; the position does not offer ILS.
• Must qualify for ILS under USAREUR Regulation 600-700, Section III, 7-13: serve the U.S. Forces exclusively, not be stateless, be a national of a NATO state other than the host nation, and not be ordinarily resident in the host nation.
• Must have a valid passport.
• Local applicants with ILS only.

Nice To Haves

• Some college coursework.
• A valid U.S. driver’s license.

Responsibilities

• Provide academic and administrative support to prospective and current students while meeting quality assurance standards through availability, knowledge, courtesy, and responsiveness.
• Document student contacts in UMGC’s Customer Relations Management System and schedule follow-up activities.
• Maintain open, positive communications with the host military Education Services Officer or equivalent and Education Center staff.
• Organize and participate in local education fairs, open houses, semester start-ups, student appreciation days, local graduations, and other events, representing UMGC professionally.
• Track and analyze class enrollments, student interest, and local degree progression to provide scheduling input.
• Ensure classrooms have adequate space and technology for instruction; attend the first class session to assist instructors and students; and help faculty obtain base access.
• Assist with processing students’ military documentation, such as Tuition Assistance vouchers, ID cards, and orders.
• Distribute marketing, advertising, and mass media materials at assigned locations when permitted.
• Assist with base access as needed.
• Provide facility support as needed, including opening and closing the computer lab, building entrances, windows, and classrooms; ensuring building rules are followed, facilities are clean and presentable, and supplies are available.
• Perform other job-related duties as assigned.

Benefits

• 15–25 days of paid vacation, depending on years of service; 15 days of sick leave; 3 personal days; and 11 Federal holidays, prorated for part-time employees.
• Health care, medical with vision, dental, and prescription plans for individuals and families, effective the first of the month following hire. Contingent III employees averaging at least 20 hours per week (130 hours per month) are eligible for subsidized Maryland medical and prescription benefits.
• Term life insurance and accidental death and dismemberment insurance.
• Long-term disability insurance, with Contingent III part-time employees working less than 0.5 FTE ineligible.
• Retirement stipend equal to 7.25 percent of base salary and eligibility to contribute to a supplemental retirement account.
• Supplemental retirement plans, including 403(b), 457(b), and Roth options; the university does not provide subsidies or matching funds.
• Immediate tuition remission eligibility at UMGC or the University of Maryland College Park; spouses and dependent children become eligible for undergraduate tuition remission after two years of service. Part-time tuition remission is prorated for employees working at least 50 percent of the time.
• Moving allowance may be available, subject to position terms, conditions, and agreements.
• Applicable currency adjustment (CAX), subject to the monthly DoD COLA Index for the work location and market fluctuations.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED