Home Base Coordinator

Prometheus Real Estate Group•Mountain View, CA

5d•$32 - $35

About The Position

Home Base Coordinators administer multiple properties and combine financial administration, leasing administration, and customer service. They manage rent collections, review ledgers, process final account statements, and track invoices. They support leasing by qualifying prospective Neighbors, verifying applications, conducting credit investigations, and preparing documentation associated with rental agreements. They also help Neighbors understand policies and deposit charges, answer phones during busy periods, and support the leasing team.

Requirements

Bring a passion for customer service.
Have working knowledge of housing rental laws and ordinances.
Enjoy solving problems.
A high school diploma or GED is required.

Nice To Haves

A bachelor's degree is preferred.

Responsibilities

Manage rent collections, review ledgers, process final account statements, and track invoices.
Support the leasing team in qualifying prospective Neighbors.
Verify applications and perform credit investigations.
Create documentation accompanying rental agreements.
Help Neighbors find answers to questions about policies and deposit charges.
Answer phones and provide support to the leasing team when the office is busy.

Benefits

Discretionary annual bonus plan.
Other bonuses and incentives where applicable, including referral, training coach, renovation, lease-up, and leasing and occupancy contest bonuses.
Medical, vision, and dental plans that are 100% company-paid, including eligible dependents, with affordable buy-up options.
Life insurance, accidental death and dismemberment insurance, and long-term disability.
Behavioral Health Program accessible 24/7.
Tax-free flexible spending accounts.
401(k) retirement plan with employer matching.
Recognition and Rewards Program (Torch).
10 days of vacation per year, with accrual increasing over time.
Anniversary vacation bank granted at tenure milestones.
9 days of sick leave per year.
12 paid holidays, including the employee's birthday.
Paid volunteer time.
Tenure-based housing discounts.
Educational assistance and tuition reimbursement.