Program Coordinator - Empowered Voices

SVRC Industries•Saginaw, MI

2d•Onsite

About The Position

Responsible for the day-to-day operations of the Empowered Voices Vocational Rehabilitation program, which includes Community-based Skill Building, Community Living Support, and Volunteer Groups for individuals with disabilities. This role assists the Chief Clinical Officer in delivering the vocational rehabilitation program in accordance with Federal, State of Michigan, CARF, and DOL standards. The coordinator serves as the primary point of contact for consumer referrals and intake, coordinating with partner agencies and ensuring smooth program enrollment. Key functions include regular communication with stakeholders, seeking new referrals, assigning case managers, developing transportation routes and activity schedules, completing reports, and ensuring daily progress notes are entered. The role also involves data collection for performance measurement, providing group coverage for community job coaches, ensuring safety standards, and supervising part-time community job coaches. Marginal functions include attending meetings and assisting with staff training.

Requirements

A bachelor's degree, preferably in a human services field.
Supervision experience.
Experience working with persons with developmental disabilities.
Ability to be CPR and First Aid certified within 90 days of hire.
Ability to obtain a State of Michigan Chauffer License.
Effective written and oral communication skills, including computer experience.
Successful completion of Criminal History Background Check is required.
Organized and self-motivated.
Able to work as part of a team.

Responsibilities

Responsible for day-to-day operations of Empowered Voices Vocational Rehabilitation program.
Assists Chief Clinical Officer with delivering SVRC's vocational rehabilitation program in accordance with Federal, State of Michigan, CARF, and DOL standards.
Serves as consumer referral and intake point of contact for support coordinating partner agencies; completes paperwork to enroll consumers into program.
Communicates regularly with referral and consumer contacts (partner agency supports coordinators, parents, and/or guardians).
Serves as a program point of contact and active participant with Saginaw County Community Mental Health Authority to coordinate services for mutual consumers.
Seeks out new program referrals to grow program.
Assigns case manager for consumers accepted into program.
Develops and adjusts consumer pick-up and drop-off transportation routes based on most current program participant roster, with safety and efficiency as main goals.
Develops daily and monthly activity schedules for all program groups; modifies as required.
Completes all program and service reports assigned by supervisor.
Completes Service Activity Logs (SALs) for consumers participating under CCHBC grant.
Assists Chief Clinical Officer in ensuring progress notes are completed by community job coaches and entered into the electronic record for each participant daily.
Communicates regularly with partner and program activity location points of contact; addresses concerns promptly.
Works collaboratively with SVRC's community job coaches, case managers, and employment specialist to ensure excellent program delivery.
Collects data for performance measurement, including but not limited to, distributing and collecting surveys, and entering and analyzing data from consumer electronic record.
Provides group coverage for community job coaches due to planned or unplanned job coach absence; coverage includes transportation of consumers and activity accompaniment and coaching.
Ensures that appropriate safety standards and procedures are adhered to in all on-site and off-site program areas; gives input to Safety Committee.
Supervises part-time community job coaches.
Attends staff and community meetings, and promotional, trade, and community outreach events as a representative of the Empowered Voices program, as required.
Assists Chief Clinical Officer in the creation and delivery of staff training.