Voices of the Land Coordinator
About The Position
Edmonton Public Library is seeking a confident and dynamic Voices of the Land Coordinator to advance provincial Indigenous Digital Storytelling Initiatives. This role focuses on improving Indigenous data sovereignty and user experiences with web-content sharing platforms, specifically the https://voicesoftheland.org/ platform. As part of the Collection Management & Access team, you will support the continuous improvement and day-to-day administration of the digital content platform, focusing on the end-user experience. You will also support EPL’s digitization efforts and provide support to customers in accessing and troubleshooting EPL’s online resources. The successful candidate will have a strong connection to Indigenous communities in Alberta and serve as a training ambassador, facilitating platform user training sessions for Indigenous communities and library staff across Alberta. You will mentor and support participants in sharing their stories and using the platform effectively.
Requirements
- Related degree or diploma from a recognized post-secondary institution (equivalencies may be considered).
- Certificate in digital media production or equivalent is required.
- A minimum of three years of related experience is required.
- Demonstrated experience or coursework on training people to use technology is required.
- An understanding of local Indigenous communities including Indigenous perspectives, histories, traditions, and protocols.
- Access to a vehicle and a valid Alberta operator's license is required.
- A strong customer service orientation.
- The ability to develop and deliver effective training programs for staff and customers.
- The ability to work effectively with customers of all age levels and backgrounds; recognizing the needs of users from a wide variety of cultural, economic, social, and educational backgrounds.
- The ability to work effectively in diverse community settings is required.
- Effective project management skills.
- The capacity to readily adapt to shifting priorities and new service directions.
- Ability to convey complex and technical information in clear and jargon-free language to staff at all levels.
- The ability to work effectively both independently and in a team environment.
- Proficiency with personal computers, Microsoft Office applications, mobile devices, and other web-based platforms and service applications.
- A commitment to uphold the Canadian Federation of Library Associations position statements on Intellectual Freedom and Diversity and Inclusion.
- Satisfactory background screening is required for this position, which includes a Criminal Record Check/Police Information Check.
Nice To Haves
- Experience in a large public sector, institutional or commercial organization is an asset.
Responsibilities
- Support the continuous improvement and day-to-day administration of the https://voicesoftheland.org/ digital content platform, focusing on the end-user experience.
- Support EPL’s digitization efforts.
- Provide support to customers in accessing and troubleshooting EPL’s online resources.
- Serve as a training ambassador who effectively facilitates platform user training sessions for members of Indigenous communities and library staff across Alberta.
- Mentor and support participants in sharing their stories and using the platform effectively.
Benefits
- Shift differential may apply in accordance with the terms and conditions of the CSU 52 Collective Agreement.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
