Program Coordinator, Nights

Eating Recovery Center•Chicago, IL
•$18 - $29

About The Position

The Program Coordinator (PC I, PC II, or PC III) provides direct care, supervision, and support to inpatient, residential, and partial hospitalization patients. The role provides structure and boundaries, bathroom and milieu support, meal and snack supervision, and contributes to therapeutic programming and program documentation. The position requires willingness to work at local ERC Pathlight sites as assigned, compliance with certification and regulatory requirements for each location, schedule flexibility, and availability for weekends, holidays, and on-call shifts as required by business needs and applicable labor laws. This is a full-time night schedule from 6:30 p.m. to 7:00 a.m. on Monday, Friday, and Saturday. The schedule includes working the holidays on December 24 and December 25 this year. Duties may vary based on location and program needs. The role includes maintaining the daily program structure; conducting observation rounds and safety checks; supporting patients with de-escalation and coping skills; conducting room and luggage searches; and providing bathroom monitoring. Depending on location and program, the coordinator may take vital signs, weights, and urine specific gravity measurements. The role also supports group facilitation and outings, meal and snack support, administrative documentation, patient transportation, food procurement, and distribution of mail and packages.

Requirements

  • Program Coordinator I: High school diploma or GED.
  • Program Coordinator II: High school diploma or GED and at least one year of direct patient care experience.
  • Program Coordinator III: Bachelor's degree in behavioral health or a related field and at least six months of experience in a behavioral health or related field.
  • Valid driver's license and safe driving record are required only at locations operating company vehicles or requiring driving on behalf of the company.
  • Washington teammates must hold a state credential, which may be pending at time of hire.
  • ServSafe certification may be required depending on state and local licensing regulations.
  • Willingness and ability to work at local sites as assigned.
  • Ability to comply with certification and regulatory requirements for each practice location.
  • Availability for weekends, holidays, flexible scheduling, and on-call shifts as required.

Nice To Haves

  • Mental Health/Psych Tech or CNA certification (preferred for Program Coordinator I).

Responsibilities

  • Maintain daily program structure by following the program schedule.
  • Complete physician-ordered observation rounds and safety checks.
  • Work with patients on de-escalation and implementing coping skills per treatment plan.
  • Conduct room searches and luggage searches.
  • Take patients on fresh air breaks and mindful movement exposures.
  • Provide ongoing bathroom monitoring.
  • Take patient vital signs, weights, and urine specific gravity measurements as applicable by location and program.
  • Participate in group facilitation and complete related EHR documentation.
  • Support group outings.
  • Participate in meals and snacks with patients as needed by the facility.
  • Provide meal support through coaching and skills directed by the treatment team at eating disorder treatment locations; perform other duties as assigned at other locations based on program and operational needs.
  • Provide administrative support around mealtimes as needed.
  • Ensure adherence to the allergy-safety system.
  • Complete required documentation, including patient observations, meals, and events occurring during the shift.
  • Provide patient transportation to medical appointments as needed, depending on location and program.
  • Support other transportation needs, including outings, grocery shopping, and other facility needs.
  • Provide support for additional food procurement as needed, up to once per week.
  • Distribute mail and packages daily.
  • Work at local ERC Pathlight sites as assigned and maintain compliance with location-specific certification and regulatory requirements.
  • Maintain a flexible schedule and be available for weekends, holidays, and on-call shifts as required.

Benefits

  • Competitive compensation
  • Comprehensive medical coverage
  • Dental coverage
  • Vision coverage
  • Generous paid time off
  • Parental leave benefits
  • Retirement benefits
  • Tuition reimbursement
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