Program Coordinator

Captive Resources, LLCItasca, IL
$60,000 - $65,000

About The Position

Support Program Management team in the review and evaluation of new business, renewal submissions and audits. Work with brokers regarding any outstanding and/or incomplete new business and renewal submission activity. Support member development activities by tracking activity in company CRM system.

Requirements

  • Bachelor’s Degree or equivalency in a related discipline
  • At least two (2) years of experience in the insurance industry
  • Communicating effectively within the Captive Support Team and with the Program Management Team to ensure deadlines are met and the proper information is obtained
  • Ability to work independently and communicate activities/outcome with team
  • Responsive to assignments and communication on status
  • Strong technical aptitude including a high proficiency in Microsoft Office
  • Understand company required information systems
  • Excellent written and verbal communication skills
  • Organization; planning and prioritization skills
  • Strong analytical skills; problem solving and judgment
  • Intellectual curiosity to build an in-depth understanding of insurance and risk management
  • Commitment to meeting customer service demands
  • Positive attitude and commitment to support business culture

Responsibilities

  • Review, prepare and submit documents for new and renewal business and audits.
  • Accountable for ensuring information is complete and accurate
  • Communicates with various stakeholders and members to ensure that submissions are reviewed effectively
  • Adhere to the various service level agreements for new business, renewals and audits
  • Responsible for invoicing of captive premium
  • Provide superior customer service to clients, brokers, fronting companies, and various service providers
  • Assure company systems are accurate and up-to-date
  • Commitment to company values
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