Program Coordinator, Youth Development

North County Lifeline•Oceanside, CA
•$24 - $27•Onsite

About The Position

The Program Coordinator, Youth Development provides administrative, operational, and compliance support to ensure effective service delivery and contract performance across Youth Development programs. The role includes intake coordination, data management, reporting, quality assurance, documentation oversight, staff onboarding support, participant tracking, and administrative project coordination. The coordinator maintains accurate participant and program records, supports audits and contract monitoring, prepares reports, assists with compliance requirements, and collaborates with staff and community partners to support program goals. Work is performed in alignment with Lifeline Community Services' mission and trauma-informed, client-centered, and culturally responsive practices. The position is based in Oceanside, California, in the Youth Development department and is full-time. It requires reliable transportation, a valid California driver's license and satisfactory driving record, and willingness to use a properly insured personal vehicle for agency business, with mileage reimbursed. Employment is contingent upon completion of required screenings and clearances. The schedule requires flexibility for occasional evenings and weekends with advance notice, including at least two late shifts per week as operational needs require. Travel to client homes is required. The work environment may be extremely stressful, with considerable mental and emotional demands, and may include exposure to prevailing weather conditions.

Requirements

  • Bachelor's degree in Counseling, Social Work, Human Services, Psychology, Sociology, or a related field.
  • Knowledge of youth development principles, case documentation standards, contract compliance requirements, and familiarity with the Juvenile Justice System.
  • Strong organizational, administrative, analytical, data-entry, reporting, time-management, and problem-solving skills.
  • Excellent written and verbal communication skills and strong attention to detail.
  • Ability to prioritize multiple assignments, meet deadlines, solve problems independently, and work collaboratively within a team.
  • Strong interpersonal skills and ability to establish effective working relationships.
  • Demonstrated professionalism, accountability, integrity, adaptability, and initiative.
  • Ability to accept feedback and implement changes effectively.
  • Knowledge of trauma-informed, client-centered, and culturally responsive service practices.
  • Commitment to the mission, values, and goals of Lifeline Community Services.
  • Reliable transportation, a valid California driver's license, and a satisfactory driving record.
  • Willingness to use a properly insured, reliable personal vehicle for agency business; mileage is reimbursed.
  • Ability to complete required employment clearances, including background fingerprinting, driving record review, tuberculosis testing, and drug testing.
  • Flexibility to work occasional evenings and weekends with advance notice, including a minimum of two late shifts per week as operational needs require.
  • Ability to travel to client homes.
  • Ability to meet the role's physical demands, including standing, walking, sitting, using hands to handle objects or controls, reaching, climbing stairs, balancing, stooping, kneeling, crouching or crawling, and occasionally lifting or moving up to 25 pounds.
  • Ability to perform work requiring close, distance, color, and peripheral vision, depth perception, and adjustment of focus.
  • Ability to operate office equipment, including a computer, involving repetitive hand movement and fine coordination.

Nice To Haves

  • Experience working with youth, community-based programs, social services, education, juvenile justice, or related human services programs.
  • Training in Child Abuse and/or related youth-serving program issues.
  • Bilingual English/Spanish skills.
  • Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.

Responsibilities

  • Provide administrative and operational support for Youth Development programs.
  • Monitor program objectives, outcomes, reporting requirements, and contract compliance activities.
  • Complete and submit required reports, claims, and contract-related documentation accurately and by established deadlines.
  • Assist with quality assurance activities, documentation reviews, audits, and compliance monitoring.
  • Identify and communicate documentation, compliance, and operational concerns to supervisors.
  • Coordinate participant intake, tracking, scheduling, file maintenance, and record management.
  • Maintain accurate participant information in agency databases and tracking systems.
  • Provide guidance and support on documentation standards, reporting requirements, and data accuracy.
  • Support workshops, youth development events, group activities, community engagement efforts, and special projects.
  • Transport participants to appointments, program activities, community resources, or other approved locations as needed and in accordance with agency policies and procedures.
  • Manage supply inventories, purchasing activities, and resource coordination across multiple locations.
  • Prepare correspondence, reports, presentations, meeting materials, and program documentation.
  • Collaborate with agency departments and support staff to ensure effective program operations.
  • Assist with recruitment, interview coordination, onboarding, orientation, and training activities for staff, interns, and trainees.
  • Participate in supervision, trainings, staff meetings, and community stakeholder meetings as assigned.
  • Maintain professional, culturally responsive interactions with participants, community partners, and staff.
  • Provide reception coverage as needed, including answering phones, greeting visitors, directing inquiries, processing mail, and supporting office operations.
  • Perform other duties as assigned in support of Youth Development Department operations.
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