Program Coordinator Safe Route (Multilingual)

Lutheran Community Services Northwest•McMinnville, OR

8d•Hybrid

About The Position

Lutheran Community Services NW is a non-profit organization dedicated to serving communities throughout Washington, Oregon, and Idaho with a wide range of services for individuals of all ages and backgrounds. All LCSNW team members will contribute to our mission of partnering with individuals, families and communities for health, justice and hope. The Program Coordinator is responsible for representing the Safe Route team through supporting clients and staff with inquiries and requests; scheduling appointments for multiple locations; performing administrative tasks and assisting in projects and initiatives focused on outreach and education to the immigrant and refugee community in Oregon. This position requires fluency in both English and Spanish.

Requirements

1 year of related experience with program coordination
High School diploma or equivalent
Ability to demonstrate fluency in English and Spanish, both spoken and written
Intermediate mastery of business applications and productivity suites
Demonstrates resilience, awareness and self-regulation in navigating challenges, conflict and obstacles/barriers.
Thrives in a diverse and multicultural environment; works with cross-functional teams to develop and implement strategies to enhance end-user experiences throughout the service lifecycle
Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
Successfully completes tasks in a moderately noisy environment
Interact with others and performs tasks in-person and through the use of technology, with moderate periods of stationary activity and moderate periods of increased physical activity, including and not limited to moving materials and setting up and taking down for outreach events
Moves equipment/materials weighing up to 20 pounds
Travels between worksites regularly
Works in a variety of settings, including and not limited to LCSNW office locations, partner agency and community-based settings, and faith-based settings such as churches
Meets LCSNW criminal background clearance requirements and other job-relevant clearances as required by the State or program

Nice To Haves

Credentials may be required depending on individual program or location requirements.

Responsibilities

Provide immigration-related information and advocacy (e.g., Naturalization, Adjustment of Status, Family Reunification), while responding to client inquiries in person and by phone
Manage client scheduling across multiple office locations and support general front-end coordination needs
Process and maintain government documents, correspondence, and accurate client files, including detailed case notes
Collaborate with team members on ongoing case management and client services
Assist clients with notary, photo services, and referrals to community resources; maintain current knowledge of available supports
Coordinate and support U.S. Citizenship preparation classes, including scheduling and volunteer/student coordination
Represent the program through community outreach, education, reporting activities, and by promoting a culturally responsive, professional, and supportive team environment

Benefits

A 37.5 per hour work week to ensure work/life balance
Medical, dental, vision, and prescription benefits to keep you and your loved ones healthy
Employer-paid short- and long-term disability insurance
Life insurance coverage at no cost to you
Up to 2 weeks of vacation in your first year (based on hours worked)
Up to 2 weeks of sick leave (based on hours worked)
12 paid agency recognized holidays
2 floating holidays to use your way
403(b) retirement plan with employer matching (eligibility applies)
Access to our Employee Assistance Program (EAP) for you and your family
Potential eligibility for Student Loan Forgiveness through our 501(c)(3) nonprofit status