Program Coordinator III - E Learning Coordinator

Commonwealth of Massachusetts • Framingham, MA

2d • Onsite

About The Position

The Department of State Police is seeking an E-Learning Coordinator for the MSP Leadership Institute. This role involves planning, organizing, scheduling, and publishing e-learning content via learning management systems to deliver job-related training to uniformed members of the Massachusetts State Police (MSP), as well as to MSP’s public safety partners, clients, and stakeholders. The incumbent will facilitate meeting training goals and fulfilling programmatic objectives for the MSP Leadership Institute. The E-Learning Coordinator will prepare and disseminate course announcements, manage course enrollment, track course completion, and collect and analyze course-related statistics and data. This includes conducting needs assessments, convening focus and subject matter expert groups, and performing research to develop valid training content. The role also involves integrating instructional design principles with educational software and multimedia tools to create and develop e-learning courses and supplemental educational content. Additionally, the coordinator will prepare formal reports on e-learning activities and outcomes, maintain course documentation, perform learning management system administrator duties, and perform related duties such as attending meetings and conferences, collaborating with inter-agency training partners, and participating on panels, committees, and in user groups. The position may also involve supervising employees of lower level.

Requirements

• At least four years of full-time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis.
• Of the above experience, at least one year must have been in a supervisory capacity.
• A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the required (A) experience.
• A Graduate degree with a major in business administration, business management or public administration may be substituted for a maximum of three years of the required (A) experience.
• A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required (A) experience.
• No substitutions will be permitted for the required (B) supervisory experience.

Nice To Haves

• Knowledge of instructional design principles, pedagogy, and methods.
• Advanced skill in the use of educational software, courseware, and multimedia tools.

Responsibilities

• Plan, organize, schedule, and publish e-learning content via learning management systems.
• Deliver job-related training to uniformed members of the Massachusetts State Police (MSP), public safety partners, clients, and stakeholders.
• Facilitate meeting training goals and fulfilling programmatic objectives for the MSP Leadership Institute.
• Prepare and disseminate course announcements.
• Manage course enrollment and track course completion.
• Collect and analyze course-related statistics and data.
• Conduct needs assessments, convene focus and subject matter expert groups, and perform research to develop valid training content.
• Integrate instructional design principles, pedagogy, and methods with educational software, courseware, and multimedia tools to create, revise, develop, and produce e-learning courses and supplemental educational content.
• Prepare formal reports regarding e-learning activities and outcomes.
• Maintain course documentation and hard files in keeping with the Statewide Records Retention Schedule.
• Perform learning management system administrator duties, including managing agency data, running programming and product updates, addressing user problems, coordinating implementation of system repairs and solutions, and maintaining an efficient e-learning operating environment.
• Attend meetings and conferences.
• Collaborate with inter-agency training partners.
• Participate on panels, committees, and in user groups pertinent to policy, innovation, and other developments impacting training, e-learning, and learning management.
• Supervise employees of lower level, when assigned.
• Perform all other related duties as requested.

Benefits

• Outstanding suite of employee benefits that add to the overall value of your compensation package.
• Work experience that supports you, your loved ones, and your future.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level