Specialist, e-Learning

Miller Thomson•Waterloo, ON

1d•CA$66,352 - CA$96,036•Hybrid

About The Position

We are seeking a Specialist, e-Learning to join the team in any of our offices. The purpose of this role is to promote a culture of continuous learning for all members of the Firm through e-Learning. As part of the Learning Team, the role's primary function is to develop and maintain engaging digital learning solutions that support organizational learning objectives.

Requirements

Degree in Adult Learning, Education or Technology with 3+ years of e-Learning design experience.
Bilingual in French and English required.
Knowledge of adult learning principles, learning experience design, instructional design, and e-learning design.
Able to grasp technical subjects and learn new technologies quickly.
Knowledge of SCORM/AICC/Tin Can standards, as well as e-Learning accessibility standards.
Required technical skills include: Articulate Storyline, Rise, video creation and editing, HTML5, Learning Management Systems, advanced knowledge of Microsoft Office applications (Word, Excel, PowerPoint).

Nice To Haves

Experience in the legal field considered an asset.

Responsibilities

Build learner-centred, engaging e-Learning programs, microlearning assets, job aids, and videos using Articulate Storyline, Rise, and other authoring tools.
Work with subject matter experts (SMEs) and stakeholders to determine content work packages.
In conjunction with the Team Lead, Instructional Design, develop content storyboards and scripts.
Build interactive learning activities, quizzes and assessments that accurately test knowledge and understanding.
Facilitate review cycles and incorporate feedback from SMEs and stakeholders.
Apply adult learning principles and learning experience design best practices to maximize learner engagement and knowledge retention.
Problem-solve and troubleshoot issues that arise in the designing phase.
Resolve technical issues that arise.
Ensure learning content meets accessibility standards and organizational branding guidelines.
Publish and test modules to ensure functionality and accurate capturing of progress and results within the LMS.
After launch, measure learner engagement and effectiveness of e-learning programs through assessments, surveys, and learning analytics and make improvement recommendations for future releases.
Manage multiple e-Learning development projects simultaneously, ensuring milestones, timelines and deliverables are met.
Assist with the continual improvement of e-Learning modules through the iterative process of updating content, assessments, and activities.
Act as reviewer of courses developed by others.
Document processes and procedures for use in future projects.
Monitor emerging learning technologies and recommend innovative approaches to enhance digital learning experiences.
Work with the project team to design and develop e-Learning content to support the new application rollout when required.
Engage stakeholders to align expectations and support successful implementation.
Work with the project team to produce reasonable solutions to issues encountered during the rollout.
Upload and manage course content in LMS.
Assist with the implementation and administration of the LMS.

Benefits

A comprehensive Benefits package that includes Health, Dental and Vision Care, Employee Assistance Program, Life Insurance, Short Term and Long Term Disability Insurance, 3+ Weeks’ Vacation and 10 Personal Days
A Diverse and Inclusive Workplace
Flexible working options
Maternity Leave Top-up
A Firm matching Group Retirement Savings plan
An individual TFSA with low fund management fees and competitive investment options
Employee Assistance Program to support you and your family
A wellness spending account to foster employee well-being
Professional Development opportunities
Employee appreciation events
Charitable giving programs