Program Coordinator II, School of Music, Theatre, and Dance

University of Montana•Missoula Mountain Campus, MT

5d•Onsite

About The Position

The School of Music, Theatre, and Dance (SMTD) invites applications for a Program Coordinator II to serve as the primary administrative liaison for the Music Program. This position plays a key role in supporting Music Program operations, communications, events, and recruitment activities while serving as a primary point of contact for students, faculty, staff, prospective students, and visitors. The Program Coordinator II works closely with the Music Program, SMTD leadership, and campus partners to support the School's mission of musical excellence, student success, and community engagement.

Requirements

High school diploma and four (4) years of related work experience, or an equivalent combination of education and experience
Demonstrated ability to communicate effectively with a variety of audiences
Excellent oral and written communication and organizational skills
Familiarity with personal computers, Microsoft Office applications, internet resources, and digital communications
Knowledge of standard office practices and procedures, including business writing, spelling, grammar, and composition
Experience working collaboratively while adapting to changing priorities and deadlines
Ability to work well under pressure and manage interruptions
Ability to set priorities, delegate tasks, and pay close attention to detail
Ability to maintain efficient electronic and physical filing systems
Ability to coordinate inter- and intra-departmental activities, take initiative, work independently, solve problems, and maintain confidentiality

Nice To Haves

Experience in a similar position within a higher education or comparable environment
Appreciation for and cultural understanding of the arts
Familiarity with university software systems such as Slate, Tableau, UMDW, Banner, GrizPortal, or room scheduling software

Responsibilities

Serve as the primary administrative liaison and welcoming first point of contact for the Music Program, providing information and support to students, faculty, staff, prospective students, families, and visitors in person, by phone, and by email
Prepare Music Program communications and maintain website content in collaboration with Music Program leadership and faculty
Generate, format, maintain, and distribute reports and records, providing accurate information to internal and external audiences
Coordinate Music Program events and assist with SMTD events held in the Music Building
Oversee room scheduling and serve as a liaison for Music Building operations, maintenance requests, access coordination, and related administrative functions
Support program accreditation activities through student data collection, organization, and reporting
Coordinate SMTD undergraduate recruitment efforts by partnering with Admissions, maintaining prospective student records, and organizing recruitment events and campus visits
Provide administrative support to SMTD co-directors, faculty, and staff, particularly those located within the Music Building
Supervise and support student employees who assist with office operations and customer service functions