Program Coordinator II- Incidental Pulmonary Nodule Program

Medical University of South Carolina•Charleston, SC

About The Position

The Program Coordinator II is a key operational member of the Incidental Pulmonary Nodule Program (IPNP), which identifies, tracks, and manages incidental pulmonary nodules across care settings. The role supports timely follow-up, program oversight, and patient safety by coordinating tracking, scheduling, and communications and maintaining continuity of care. The coordinator manages program workflows from patient identification through resolution, maintains accurate records, facilitates coordination across departments, and supports consistent case tracking and accountability across the care continuum. The role works closely with the Oncology Nurse Navigator and multidisciplinary teams, and supports program integrity, data management, reporting, and workflow efficiency to help ensure patients are not lost to follow-up.

Requirements

  • Bachelor’s degree in healthcare administration, business, public health, or a related field; alternatively, a bachelor’s degree and 2 years of work experience or a high school diploma (or equivalent) and 5 years of experience are specified.
  • Strong knowledge of healthcare workflows, medical terminology, and care coordination processes.
  • Demonstrated ability to manage complex tracking systems, prioritize tasks, and support multidisciplinary collaboration in a fast-paced environment.
  • Strong organizational and data management skills with attention to detail.
  • Excellent communication and interpersonal abilities.
  • Ability to manage multiple workflows and prioritize effectively.
  • Problem-solving mindset with a focus on process improvement.
  • Ability to maintain confidentiality and support patient-centered care.

Nice To Haves

  • Experience in healthcare program coordination or care coordination.
  • Experience with EMR systems; Epic is preferred.
  • Experience with reporting tools.

Responsibilities

  • Coordinate tracking, scheduling, and communication processes to ensure timely patient follow-up and continuity of care.
  • Manage program workflows from patient identification through resolution.
  • Maintain accurate records and support consistent tracking of all cases.
  • Facilitate coordination across departments and collaborate with the Oncology Nurse Navigator and multidisciplinary teams.
  • Support program integrity, data management, reporting, and workflow efficiency.
  • Help ensure accountability across the care continuum and that patients are not lost to follow-up.
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