Program Coordinator I

Texas A&M University System•College Station, TX

1d•Onsite

About The Position

Join our team as a Program Coordinator I, where you’ll play a key role in planning, developing, and supporting innovative technology‑driven programs that make a lasting impact. In this role, you’ll collaborate with IT leaders, engineers, vendors, and program participants to ensure seamless coordination, clear communication, and successful program delivery—both on campus and beyond. This position is energized by bringing programs to life, building strong stakeholder relationships, and using technology to solve real‑world problems.

Requirements

Bachelor’s degree—or an equivalent combination of education and experience
At least two years of related professional experience
Strong interpersonal and collaborative skills
Ability to juggle multiple priorities with confidence and clarity
Analytical thinking with excellent organizational skills
Proficiency with word processing, spreadsheets, and databases
Familiarity with document repositories (e.g., Laserfiche or similar)
Knowledge of ITIL or IT service management practices
Regular computer and phone use
Ability to travel independently (approximately 10–15%)
Compliance with applicable state, federal, and university policies
Export-control authorization prior to employment
Ability to travel independently to other and/or remote locations by driving and/or flying on commercial airlines
Compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures
All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements

Nice To Haves

Two years of networking experience
Two years of project management experience
Two years of customer or vendor relationship management experience

Responsibilities

Partner with IT leadership to plan, implement, and evaluate technology programs
Help define goals, projects, policies, and procedures—while troubleshooting and researching solutions
Collaborate with directors to create and expand new initiatives
Assess client needs by mapping current and future business processes through technology
Support engineering‑related projects
Follow up with clients and stakeholders, including occasional travel
Maintain program documentation and membership records
Prepare reports, meeting agendas, and detailed meeting minutes
Document business processes, functional requirements, and technical specifications
Track circuit installations, changes, and disconnects
Coordinate and facilitate meetings, including off‑site sessions
Support training efforts with materials, maps, and end‑user documentation
Create and distribute newsletters for program members
Schedule communications and invitations with timely, relevant information
Manage vendor quotes and contract renewals
Create web documentation and process product‑receiving records
Participate in ongoing training and professional growth opportunities
Support additional initiatives as needed