Program Coordinator I - Bridges to Moms Program

Mass General Brigham•Boston, MA

10d•Hybrid

About The Position

Bridges to Moms (BTM) is a program within the Division of Women’s Health at Brigham and Women’s Hospital that supports pregnant and postpartum women facing barriers such as housing, food, transportation, and access to care. Through comprehensive support, the program helps families navigate challenges, improve health outcomes, and build long-term stability and self-sufficiency. The Program Coordinator I supports day-to-day program operations through administrative coordination, event planning, data management and analysis, and program reporting. The role also supports Workforce Development by helping patients identify and access educational opportunities, skills training, and certificate programs aligned with their career goals. This work helps patients pursue career pathways, strengthen financial independence, and build brighter futures for themselves and their families. The coordinator provides administrative support, facilitates communication across departments, monitors program timelines, and supports project implementation. The role contributes to reporting and data analysis to assess program impact and inform improvements.

Requirements

High school diploma or equivalent.
Administrative or program support experience; 0–1 year required.
Fluency in both English and Spanish.
Ability to prioritize, delegate, and manage multiple projects and responsibilities simultaneously.
Basic financial and accounting skills.
Strong oral and written communication skills.

Nice To Haves

Associate's degree in a related field.

Responsibilities

Assist with day-to-day administrative tasks related to program management.
Maintain accurate and organized program documentation, including project plans, reports, and correspondence.
Assist with planning and executing events related to hospital programs, including workshops, training sessions, and community outreach activities.
Enter and manage program-related data, ensuring accuracy and completeness.
Communicate with program participants and stakeholders, provide information, collect feedback, and address inquiries.
Support Workforce Development by helping patients identify and access educational opportunities, skills training, and certificate programs aligned with their career goals.
Facilitate communication across departments, monitor program timelines, and support project implementation.
Contribute to program reporting and data analysis to assess impact and support strategic improvements.