Program Coordinator, Executive Custom Program Management-McDonough School of Business

Georgetown University•Lexington, MA

5d•$44,022 - $73,407•Hybrid

About The Position

Georgetown University’s McDonough School of Business has a highly experienced professional program staff overseeing the details of corporate executive training delivery and ensuring a successful and memorable custom experience from beginning to end. The Program Coordinator role is an opportunity for growth and development in the world of program management. Key responsibilities include extensive client interaction and communication, in person and virtually, on a daily basis across cultures and borders to support the design and delivery of programming at the intersection of business and policy. The Program Coordinator works closely with cohorts of 30-75 participants in any single program and helps coordinate communication and deliverables with faculty members, instructors, external vendors, and contractors. This position requires the flexibility to work some weekends, early mornings, and evenings up to 20% of the year for program deliveries onsite as well as off-site events or international travel. This role provides the agency to grow professionally and collaborate within a structured environment - and to work on special projects that enhance the operations of the Custom Program Management team. The successful candidate will have a track record for taking initiative and creative problem-solving skills. Essential skills include: outstanding organizational abilities, an eye for detail, outstanding written and oral communication, independent decision-making, and the ability to act under pressure with little to no supervision on most tasks. Additional duties include, but are not limited to: Manage and execute logistical and operational communication for all ongoing programs Collaborate with internal and external stakeholders and vendors to meet contractual obligations for programs Serve as lead contact for all program orientation, program, and graduation activities Communicate program scheduling with key stakeholders, including program participants, and resolve conflicts to ensure a positive client experience

Requirements

Bachelor's Degree required
2 or more years experience in program or event management and client interaction
Demonstrated experience managing multiple concurrent projects
Facility with Google Workspace
Takes initiative to improve program processes
Tech savvy
Ability to pivot and demonstrate resilience in unexpected situations
Outstanding organizational abilities
An eye for detail
Outstanding written and oral communication
Independent decision-making
Ability to act under pressure with little to no supervision on most tasks

Responsibilities

Manage and execute logistical and operational communication for all ongoing programs
Collaborate with internal and external stakeholders and vendors to meet contractual obligations for programs
Serve as lead contact for all program orientation, program, and graduation activities
Communicate program scheduling with key stakeholders, including program participants, and resolve conflicts to ensure a positive client experience
Contributes to the successful delivery of complex executive programs through high-quality task management and execution, independent decision-making and problem-solving, and acting with integrity and collegiality.
Project management support
Event management coordination
Extensive client interaction
Program delivery both onsite at Georgetown’s campuses as well as offsite globally and virtually.
Ensures final products of printed materials and classroom preparation are correct and seamless
Works on special projects that enhance the operations of the Custom Program Management team.