Program Coordinator Courts (NCS) - Circuit Court for Baltimore City

Baltimore City•Baltimore, MD

47d•$62,095 - $101,206•Onsite

About The Position

The City of Baltimore is seeking a professional Alternative Dispute Resolution (ADR) Coordinator to provide mediation services for participants in Children in Need of Assistance (CINA), Termination of Parental Rights (TPR), Delinquency, and Peace Order Cases. This candidate will be experienced, energetic, and a multitasker, with strong administrative, communication, interpersonal, organizational, and computer skills. The position does not provide direct ADR services.

Requirements

Must have a High School Diploma or GED
Strong computer skills and familiarity with Microsoft Office.
Eligible candidates under final consideration for appointment to positions identified as positions of trust will be required to complete authorization for a Criminal Background Check and/or Fingerprint screening, and must be successfully completed.
All persons, including current City employees, selected for this position must complete a 6-month mandatory probation.

Nice To Haves

A bachelor’s degree is preferred.
Previous experience as a mediator or facilitator providing ADR services in a child welfare environment, as well as experience in coordinating an ADR Program that includes working with mediator service providers is preferred.
Familiarity with MDEC is preferred.
Knowledge of Maryland Circuit Court alternative dispute resolution and legal procedures for juvenile cases desired.
Excellent organizational, communication (written and oral), and interpersonal skills.
Ability to exercise a high degree of judgment, tact, diplomacy, and competence in dealing with judges, attorneys, court personnel, and the public.
Ability to prioritize and manage multiple assignments.

Responsibilities

Monitors, evaluates, and implements improvements to the ADR Program
Monitors performance, efficiency, and compliance to relevant court policies and procedures, applicable laws, ADR standard operating procedures and to improve the overall effectiveness of the program.
Recruits new ADR providers
Supervises and coordinates various operational areas and support for ADR services including training, forms design, development, and dissemination of information and training publications for ADR service providers, members of the judiciary, and the public.
Assigns, reviews, and evaluates the work of ADR service providers
Prepares and maintains all fiscal and statistical records relating to the ADR Program and generates related reports and analysis.
Other duties as assigned.