Program Consultant #W5452 (Quality Assurance and Accountability)

Virginia Information Technologies Agency • Henrico, Virginia, VA

1d • Onsite

About The Position

At the Virginia Department of Social Services, we put people at the center of everything we do. We believe that every Virginian can live a life of dignity and that all voices, ideas and experiences contribute greatly to our pursuit of excellence. Inspired by continuous improvement, we commit ourselves to listening, learning and cultivating environments of trust, respect and positive engagement. Together, we are mission-driven, eager to achieve, and passionate about bringing the best of who we are to those we serve.

We design and deliver high-quality human services that help Virginians achieve safety, independence and overall well-being. We are a $2 billion agency – one of the largest in the Commonwealth of Virginia – partnering with 120 local departments of social services and 31 community action agencies, along with faith-based and non-profit organizations, to promote the well-being of children, adults, and families statewide. We proudly serve alongside 1,650 (state) and 12,200 (local) human services professionals throughout the Social Services System, who ensure that thousands of Virginia’s most vulnerable citizens have easy access to the services and benefits available to them.

The Virginia Department of Social Services, Division of Family Services is currently seeking a Program Consultant in our Quality Assurance and Accountability department. This position is responsible for serving as a team member who is a reviewer of Child and Family Service Review (CFSR) and Title IV-E cases to ensure financial payments and documentation are in compliance with federal and state law and policy; reviewing, analyzing, and conducting financial and case reviews within the local departments of social services throughout the Commonwealth of Virginia for compliance; monitoring and developing corrective action plans resulting from case reviews; providing technical assistance by responding to emails and calls from local departments of social services regarding appropriate use of CFSR and Title IV-E policy and procedures determinations; coordinating efforts with other state and federal partners involved with the agencywide sub-recipient monitoring activities; assisting with the modification of automated accounting and reporting systems and developing and delivering related training to local departments of social services; development and revision of policies and procedures; and analysis and interpretation of state and federal laws and regulations. Frequent in-state, overnight travel may be required. Selected candidate(s) may be required to use their personal vehicle or state vehicle as available for business use.

Requirements

• Comprehensive knowledge of and experience applying complex federal and state laws.
• Comprehensive experience working on or leading project teams and providing training.
• Documented experience interpreting, analyzing, and monitoring complex issues.
• Considerable experience in the use of personal computer desktop applications to include MS Office.
• Demonstrated ability to communicate effectively, both orally and in writing.
• Ability to work collaboratively with internal staff and external federal and state partners.
• Experience with planning, organizing and managing own time and work.
• Must possess a valid driver’s license.
• Ability to fulfill the needs of internal and external customers.
• Demonstrated ability to make professional judgments and precise decision making.
• Ability to adapt to changing business needs, conditions, work responsibilities, and work environments.
• Ability to develop and maintain positive relationships, exchange ideas and opinions.
• Ability to motivate, influence, and support others to accomplish team and organizational goals.

Nice To Haves

• Considerable experience with title IV-E is preferred.
• Experience in the use of automated accounting and data reporting systems preferred.
• Considerable experience with child welfare programs preferred.

Responsibilities

• Serving as a team member who is a reviewer of Child and Family Service Review (CFSR) and Title IV-E cases to ensure financial payments and documentation are in compliance with federal and state law and policy
• Reviewing, analyzing, and conducting financial and case reviews within the local departments of social services throughout the Commonwealth of Virginia for compliance
• Monitoring and developing corrective action plans resulting from case reviews
• Providing technical assistance by responding to emails and calls from local departments of social services regarding appropriate use of CFSR and Title IV-E policy and procedures determinations
• Coordinating efforts with other state and federal partners involved with the agencywide sub-recipient monitoring activities
• Assisting with the modification of automated accounting and reporting systems and developing and delivering related training to local departments of social services
• Development and revision of policies and procedures
• Analysis and interpretation of state and federal laws and regulations

Benefits

• Excellent health and life insurance benefits
• Pre-tax spending accounts
• State funded Short and Long Term Disability
• Paid holidays
• Vacation
• Tuition assistance
• Free wellness programs
• State retirement plan with options for tax-deferred retirement savings including employer matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed