Program Compliance Manager

House of Hope of the Pee Dee•Florence, SC

8d•Onsite

About The Position

The Program Compliance Manager is responsible for providing oversight, direction, and leadership to the Program Compliance team which in turn provides a safe, secure space for the love of Christ to be poured out on the community we serve.

Requirements

Proven work experience as a security guard or other relevant position
Trained in de-escalation
Ability to operate detecting systems and emergency equipment
Excellent knowledge of public safety and security procedures/protocols
Surveillance skills and detail orientation
Integrity and professionalism
High school degree
Have a personal relationship with Jesus Christ demonstrated through a profession of faith.
Actively participate in and remain in good standing with a local Christian church.
Support and uphold the mission, values, and Christian principles of House of Hope of the Pee Dee.
Demonstrate spiritual maturity, integrity, humility, and compassion.
Have a passion for serving individuals experiencing homelessness and hardship.
Be willing to pray with, encourage, and share the Gospel with residents, guests, volunteers, and staff when appropriate.
Exhibit Christian conduct consistent with Biblical principles both professionally and personally.

Nice To Haves

Management experience preferred

Responsibilities

Ensure all Program Compliance shifts are covered, adjusting for vacations and sick days
Provide training to new Program Compliance team members
Communicate well with team members, and hold Program Compliance staff accountable for timely paperwork and participation in various House of Hope trainings and All-Staff Days
Review reports for discrepancies, perform spot checks, and correct team members to ensure compliance and adherence to policy
Produce weekly, monthly, and annual reports covering event and statistics as applicable to Direct Services and Program Compliance
Ensure documentation is complete and accurate in a form that can be archived and called upon in the event of investigation
Appropriately handle occurrences that deviate in the domain of safety, security and other areas where public servants are required – such as EMS and law enforcement.
Produce a report containing all details investigated.
When law enforcement is involved, ensure that Program Compliance on site is the primary point of contact to guide and assist
Teach the Program Compliance team the intricacies of the programs and how their presence enhances the mission of House of Hope
Look into methods and ways to improve the ministries from the standpoint of safety and security.
Protect company's property and staff by maintaining a safe and secure environment
Observe for signs of crime or disorder and investigate disturbances
Act lawfully in direct defense of life or property
Evict violators
Take accurate notes of unusual occurrences
Report in detail any suspicious incidents
Patrol randomly or regularly building and perimeter
Monitor and control access at building entrances and vehicle gates
Watch alarm systems or video cameras and operate detecting/emergency equipment
Perform first aid or CPR as necessary