Senior Program Manager, Compliance

Massachusetts Water Resources Authority•Chelsea, MA

3d•$121,302 - $169,830•Hybrid

About The Position

Are you looking to make a meaningful impact on public health and the environment? Join the MWRA team! We deliver some of the nation's highest-quality drinking water to 3 million residents, restored Boston Harbor, and continue to invest in protecting vital public resources. Be part of a mission-driven organization where your work truly makes a difference in a safe, inclusive, and supportive environment. Summary: Directs and manages all aspects of TRAC compliance/enforcement program, including compliance/enforcement staff and data management staff. Serves as primary internal and regulatory contact for pretreatment program compliance issues and Pretreatment Information Management System (PIMS). Supervises professional, multi-disciplinary scientific and data management work including the review of chemical substance requests by industrial users. Supervises professional staff.

Requirements

A Bachelor's degree in chemistry, biology, environmental sciences, a related engineering or science discipline, computer science or information systems science, legal studies or other related field.
Knowledge and understanding of environmental regulatory issues, policies, and practices related to industrial wastewater treatment and discharge or other regulatory compliance program, as acquired through at least 8 (eight) years of experience;
Of which 4 (four) years should be in a supervisory or managerial capacity. This should include an understanding of industrial permits and enforcing environmental requirements.
A Massachusetts Class D Driver's license (or equivalent) or driver's license from another state.
Knowledge of the use, development, maintenance and management of complex computer-based information systems as a tool for supporting compliance/enforcement program.
Ability to negotiate and reach agreement in an enforcement setting and to work with attorneys.
Ability to plan and implement programs.
Demonstrated effectiveness working across organizational boundaries and with persons at all levels in an organization.
Strong written and oral communication skills.
Ability to manage staff, including to organize, direct, train, assign duties to, supervise, motivate, and evaluate staff.
Knowledge of Microsoft Office Suite.

Nice To Haves

Advanced degree is preferred.

Responsibilities

Supervises staff and manages resources to develop and implement toxic reduction and control, compliance/enforcement and information technology policies.
Conducts interviews and makes hiring recommendations, approves time sheets, reports disciplinary issues to manager as appropriate, prepares staff performance evaluations and budget preparations.
Manages and supervises TRAC's data management group and Program Manager, Industrial Treatment Systems & Data. Defines, prioritizes, schedules and assigns projects. Forecasts and plans PIMS upgrades, enhancements, and requirements. Works with MIS to oversee PIMS consultants and ensures TRAC's information system needs are articulated and understood. Oversees development of and reviews Task Orders.
Develops, recommends and maintains long-range strategic plan for compliance/enforcement programs and initiatives and supporting information system applications.
Develops, recommends and implements policies and procedures related to compliance/enforcement program and the maintenance of departmental information systems. Oversees management of PIMS Task Orders.
Reviews compliance and enforcement documents prepared by Project Manager, Compliance, Compliance Coordinators and other TRAC staff to help ensure that they meet programmatic and legal requirements and are consistent among the TRAC staff.
Conducts meetings and negotiations on compliance and enforcement issues with MWRA-regulated entities. Negotiates compliance schedules and settlement agreements, including penalty assessments with regulated entities, municipal officials, attorneys, and government agencies; drafts settlement agreements. Recommends appropriate compliance and enforcement actions to senior management.
Represents the interests of the enforcement program at meetings with other TRAC managers, industrial users, municipal officials, the Attorney General, Massachusetts Department of Environmental Protection (DEP), the United States Environmental Protection Agency (EPA), and others.
Assists legal staff in the adjudicatory appeals process from appeals of enforcement documents. Meets with opposing counsel; testifies as witness if needed; provides technical assistance and advice to legal group.
Provides technical support on compliance/enforcement and information systems issues to other sections of TRAC.
Manages/oversees the application of federal regulations to identify and report on sewer users in significant noncompliance and to inform those sewer users of their status.
Oversees the process of Permit Charges billing and collection.
Reviews the discharge of new chemical substances into the sewer system by industries.
Supervises professional, multi-discipline scientific and data management work of substantial difficulty and importance, requiring application of scientific principles and exercise of independent professional judgment, such as the Local Limits studies and the FES Odor and Corrosion Control Study.
Participates in liaison, coordination, and educational activities within the MWRA and with other governmental agencies and the public. Speaks at Annual Significant Industrial Users (SIU) meetings and present overview of complex federal regulations to Significant Industrial Users.
Manages the development and auditing of departmental data entry and validation procedures.
Drafts reports, memoranda, and other documents.
Performs other related duties as required.