Program Business Partner (HR)

Kidango • Fremont, CA

5d

About The Position

Kidango is an early learning nonprofit and the largest child care provider in the San Francisco Bay Area. It serves children and families with nurturing early-learning environments and works to advance early childhood education policy at the local, state, and federal levels.

Reporting to the Chief People Officer (CPO), the Program Business Partner (HR) integrates HR strategy, programs, and priorities across the organization. The role connects HR functional areas, coordinates information and activities, and helps translate HR processes into clear, timely policies and operating procedures for leaders and employees. Through project management, process discipline, data analysis, and cross-functional collaboration, the position supports HR strategic initiatives and OKRs, documentation of HR processes, and measurement and communication of the department’s impact.

The role leads HR initiatives from planning through evaluation; tracks strategic priorities, OKRs, KPIs, and operational metrics; analyzes workforce data and prepares quarterly talent-management reports; develops and maintains SOPs and process documentation; coordinates HR communications; and supports annual HR budget development. Additional requirements include health screening and TB testing, background fingerprint clearance, a valid driver license, and being at least 18 years old. The position may involve lifting up to 30 pounds and using hands for computer work and phone calls. Reasonable accommodations may be made for individuals with disabilities. Kidango may use video surveillance in classrooms and common areas at its centers.

Requirements

• Bachelor’s degree in HR Management, Business/Public Administration, Organizational Development, or a related field.
• At least five years of relevant experience, including three years of project management experience.
• Demonstrated experience managing cross-functional projects with multiple stakeholders and competing timelines.
• Experience writing and maintaining SOPs, policies, and process documentation.
• Experience compiling, analyzing, and presenting workforce data and HR metrics to leadership audiences.
• Strong analytical skills, including the ability to interpret complex data and trends and translate findings into recommendations.
• Exceptional written and verbal communication skills.
• Strong leadership and interpersonal skills to foster effective professional partnerships with staff and stakeholders.
• Strong proficiency in Google Suite and/or Microsoft Office Suite.
• Ability to work independently with minimal supervision and collaborate effectively as part of a team.
• Must pass a health screening and TB test.
• Must pass background fingerprint clearance.
• Valid driver license.
• Must be 18 years or older.
• May need to lift up to 30 pounds during some job duties.
• Must use hands for computer work, answering phone calls, and related tasks.

Nice To Haves

• Proficiency with Canva.
• Proficiency with Claude AI.

Responsibilities

• Provide program management support to the Chief People Officer and serve as a trusted liaison.
• Lead HR initiatives from planning through execution and evaluation, ensuring deliverables are completed on time and within scope.
• Coordinate cross-functional workstreams involving Recruitment, Employee Relations, Benefits, Payroll, Compliance, and Professional Learning and Development.
• Facilitate project meetings, maintain centralized project tracking, track action items, identify risks and dependencies, and escalate issues to the CPO as needed.
• Track the People Operations Roadmap and the status of strategic priorities, initiatives, and deliverables across HR functional areas.
• Manage the department’s OKR framework, including documenting goals, tracking progress, and preparing quarterly reports.
• Monitor KPIs and operational metrics to assess performance and identify improvement opportunities.
• Compile, analyze, and interpret HR data; identify workforce trends and opportunities; and present actionable insights and recommendations.
• Produce quarterly reports on talent management using data from HR functional areas.
• Support the design, distribution, and analysis of employee engagement, onboarding, and exit surveys.
• Develop, document, and manage SOPs for HR functional areas to support consistency, accuracy, operational excellence, and compliance.
• Develop process maps, workflow diagrams, and job aids to support SOP implementation and staff training.
• Analyze and optimize operational processes to improve efficiency and productivity.
• Coordinate annual SOP reviews and revisions with HR functional areas, ensuring SOPs are accessible, clear, and current.
• Maintain a communications calendar for HR announcements, deadlines, events, and campaigns.
• Facilitate communication and collaboration across HR teams to achieve operational objectives.
• Draft reports, presentations, and newsletters, including content development, design coordination, and editing.
• Develop and coordinate HR communications regarding policies, updates, and program announcements.
• Support annual HR budget development by compiling cost data, vendor proposals, and initiative-level spending projections.
• Perform other duties as assigned.

Benefits

• Comprehensive, industry-leading benefits package.
• Opportunities to connect with and learn from colleagues and partners around the world.
• Friendly, supportive, and adventurous work environment with engaged colleagues.
• Opportunity to improve real lives, solve hard problems, and contribute to change.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level