Program Associate

Miami University Alumni Association
•$19 - $19

About The Position

The Program Associate performs moderately complex clerical and administrative tasks, using some independent judgment to support the successful daily operations of a university administrative unit. The role is in the Physician Associates Program and includes processing information and documents, providing staff with operational information, helping resolve problems, monitoring projects, compiling and analyzing program statistics, preparing reports, and completing general clerical work.

Requirements

  • At least nine months of coursework or training beyond high school in Business Administration and two years of related experience, or an equivalent combination of education and experience.
  • Knowledge of the unit’s operations, policies, and procedures.
  • Knowledge of computers and office applications.
  • Clerical skills.
  • Research skills.

Nice To Haves

  • Supervisory skills may be required.

Responsibilities

  • Process incoming information and documents about daily operations and make an initial determination about their disposition using established standards.
  • Serve as an informational resource for staff and investigate and resolve problems and difficulties.
  • Assist with enforcing policies and procedures and provide information to staff.
  • Monitor and review projects and ensure necessary changes are made.
  • Gather and analyze statistical information about the department’s programs and activities and produce reports.
  • Perform clerical tasks, including answering phones, typing, and copying.
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