Program Associate

Housing Works • New York, NY

11d • $19 - $22

About The Position

The Program Associate (PA) provides administrative and operational support for the STARS Housing Programs by placing Work Orders, ordering furniture, scheduling and receiving deliveries. The Program Associate orders program and office supplies and performs data entry and administrative tasks.

Requirements

• High School Degree or GED.
• Three (3) or more years of related experience working with low-income and marginalized communities, as well as individuals with multiple chronic medical and/or behavioral health conditions.

Nice To Haves

• Bachelor's Degree, preferred.

Responsibilities

• Maintain organized furniture inventory and program and office supply counts by developing an inventory and supply monitoring system that includes tracking of supplies and purchases.
• Effectively and efficiently track rent collections to identify any payments that are not being made are being made incorrect amounts.
• Order furniture and supplies from qualified vendors in accordance with Housing Works’ Procurement Policy.
• Track and report rent collections, identifying and escalating missing, late, or incorrect payments.
• Track and monitor Con Edison utility payments, maintain accurate payment records, and collaborate with Finance and Program staff to ensure invoices are processed timely, payments are made consistently, and outstanding issues are resolved promptly.
• Maintain organization and accountability of apartment keys, including staff key sign-out logs.
• Order, distribute, and track staff and client Omny Cards.
• Collect, organize, and upload documentation for incoming clients.
• Assist with the collection, organization, and maintenance of documentation required for contract monitoring, audits, and regulatory compliance.
• Record meeting attendance and prepare meeting minutes for staff and community meetings.
• Maintain organized electronic and physical filing systems.
• Assist with data entry, data management, and program reporting.
• Oversee the retention, archiving, off-site storage, and secure disposal of client charts in compliance with program contracts, agency policies, and regulatory requirements.
• Communicate with the clinical staff on resident behavior as well as the care of those on the fragile list.
• Order and maintain pantry.
• Perform other administrative and operational duties as assigned
• Enthusiastically participate in advocacy and direct actions to end the twin crises of homelessness and HIV/AIDS.

Benefits

• Three comprehensive healthcare plans to choose from based on your priorities and budget. Housing Works covers most of the plan; you pay a portion, based on your salary.
• Staff begins accruing PTO immediately for a total of up to 30 days earned in the first year.
• Educational benefit available for tuition loan reimbursement, tuition costs, and text books.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED