Program Assistant, YOLA - Inglewood

Los Angeles Philharmonic Association•Los Angeles, CA

About The Position

The Program Assistant supports the day-to-day operations of the assigned Youth Orchestra Los Angeles (YOLA) site, helping ensure rehearsals, classes, performances, and student support services are delivered smoothly. The role coordinates logistics, maintains communication among staff, students, and families, and supports site operations consistent with YOLA’s values of access, inclusion, and artistic excellence. Working closely with the Program Manager, site staff, Teaching Artists, administrative staff, and LA Phil leadership, the Program Assistant helps maintain a welcoming, safe, and efficient environment for students and families. The position requires regular evening and weekend availability. YOLA serves young people through local Los Angeles programs and national opportunities for musicians, teaching artists, program administrators, and other stakeholders.

Requirements

  • Bachelor’s degree in education, arts administration, music, or a related field, or equivalent professional experience.
  • At least 2 years of experience in program coordination, youth development, arts education, or a related field.
  • Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
  • Excellent communication and relationship-building skills with students, families, and colleagues.
  • Experience working with youth and families from diverse racial, cultural, economic, and linguistic backgrounds.
  • Commitment to equity, inclusion, and continuous improvement in program delivery.
  • Strong technical skills, including proficiency in Microsoft Office, Google Suite, and program management platforms.
  • Availability to work evenings and weekends as required by YOLA’s programming schedule.
  • Bilingual Spanish/English skills.

Nice To Haves

  • Experience with Salesforce or Monday.com.

Responsibilities

  • Support daily operations at the assigned YOLA site and help ensure rehearsals, classes, and events run smoothly and on schedule.
  • Serve as a primary contact for students, families, and teaching staff; respond to inquiries and support needs in a timely, professional manner.
  • Manage attendance systems, student records, and program data according to YOLA-wide protocols.
  • Assist with preparing and distributing schedules, communications, and program updates to families and staff.
  • Coordinate site logistics, including space setup, equipment and instrument needs, transportation, meals, and safety procedures.
  • Support the planning and delivery of concerts, community events, and cultural celebrations at the site.
  • Collaborate with site staff and faculty to maintain a safe, inclusive, and culturally responsive environment.
  • Monitor student participation and support engagement, mentorship, and holistic development.
  • Collaborate with the LA Phil Learning team on cross-site initiatives, special projects, and reporting.
  • Maintain accurate expense records, assist with budget tracking, and support procurement processes.
  • Recommend improvements to site processes and family engagement strategies.
  • Uphold YOLA values and the Code of Conduct in interactions with students, staff, and families.
  • Set and track individualized goals aligned with evaluations and professional growth plans.
  • Participate in staff meetings, cross-site collaborations, and professional development opportunities.
  • Engage in reflective practice and incorporate feedback from supervisors, peers, students, and families.
  • Report suspected child abuse or neglect to the appropriate authorities as required of mandated reporters under California law.
  • Maintain healthy professional boundaries and seek guidance from senior staff when uncertain about boundaries or safety concerns.
  • Remain attentive to signs of stress in oneself and others to foster a safe and supportive learning environment.
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