Program Assistant

The Salvation Army Central Territory • Kansas City, MO

2d

About The Position

The Program Assistant On Duty is responsible for ensuring the safety, security, and smooth operation of The Salvation Army Adult Rehabilitation Center’s residential rehabilitation program during assigned overnight shifts. The role supports beneficiaries, monitors program adherence, completes facility rounds, responds to incidents, and assists with daily program operations.

The position is part-time, 25 hours per week, working three overnight shifts weekly from 11:00 PM to 7:00 AM. The work takes place in a residential institutional setting, with quiet to moderate noise and some warehouse or store exposure.

Requirements

• High school diploma or GED.
• Valid driver's license with an acceptable driving record and ability to qualify for Salvation Army insurance.
• Ability to work overnight shifts.
• Strong communication and interpersonal skills.
• Ability to handle emergencies calmly and professionally.
• Basic computer skills, including Microsoft Office.
• Strong analytical and problem-solving capabilities.
• Excellent communication and presentation skills.
• Ability to interpret technical instructions.
• Basic mathematical and reporting abilities.
• Strong interpersonal and conflict-resolution skills.
• Strong data-entry abilities.
• Ability to walk throughout the facility and climb stairs during rounds.
• Ability to stand, walk, bend, and reach regularly.
• Ability to lift up to 20 pounds routinely and assist with lifting up to 50 pounds when necessary.
• Manual dexterity for computer work.
• Clear speaking, hearing, and vision abilities.

Nice To Haves

• Previous managerial experience.
• Experience in residential programs, rehabilitation services, social services, behavioral health, customer service, security, or human services.
• Experience working with individuals in recovery or vulnerable populations.

Responsibilities

• Maintain safety, security, and order throughout the facility.
• Conduct regular facility rounds and building walkthroughs.
• Monitor beneficiary movement, curfew compliance, and pass schedules.
• Respond appropriately to emergencies and incidents.
• Complete incident reports and required documentation.
• Assist with orientation of new program participants, provide facility tours, and explain emergency procedures.
• Address beneficiary concerns and direct them to appropriate staff.
• Lead house meetings and communicate program reminders.
• Support accountability and engagement within the program.
• Assist with admissions and intake procedures as needed.
• Oversee medication call procedures and documentation.
• Conduct bed checks and maintain required records.
• Administer breathalyzer and urinalysis testing when required.
• Monitor assigned work therapy activities.
• Transport beneficiaries when assigned and approved.
• Complete daily reports and electronic recordkeeping.
• Document policy violations and significant shift events.
• Enter accurate information into program databases.
• Participate in required trainings and professional development.

Benefits

• Meaningful, mission-driven work.
• Opportunity to make a positive impact in people's lives.
• Supportive team environment.
• Valuable experience in social services and residential program operations.
• Growth and development opportunities within a respected nonprofit organization.

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED