Program Assistant

Merakey • Hatfield Township, PA

6h • Onsite

About The Position

The Program Assistant is the foundation of efficient and impactful operations within our community-based Behavioral Health programs. Through organization, collaboration, and a commitment to service, this role supports our Montgomery County teams by ensuring the smooth coordination of administrative, program, and office functions. Based onsite in our Colmar, PA office, the Program Assistant helps empower staff, strengthen program operations, and contribute to positive outcomes for the individuals, families, and communities we serve every day.

Requirements

• Has a high school diploma or general equivalency
• Has at least 1 year administrative experience
• Must be able to work Monday-Friday: 9:00 am - 5:00 pm
• Proficient in Microsoft Excel & Microsoft Word
• Knowledge of general office equipment & basic computer skills
• Has a valid driver's license and reliable transportation

Nice To Haves

• Experience with an Electronic Health Record system
• Experience working in a Behavioral Health or Community Based setting

Responsibilities

• Work with the phones and voice mail system, including answering calls and directing calls to the appropriate party.
• Assist clients in answering inquiries and directing them to the appropriate party.
• Distribute faxes and mail to appropriate parties.
• Assist and support staff and management.
• Take and type minutes during meetings.
• Attend scheduled meetings/supervision on a regular basis.
• Perform other duties as required and pertinent to the mission of the company.
• Input data into various documents/spreadsheets pertaining to program functions.
• Maintain and update various documents/spreadsheets to support program functions.
• File and archive records to maintain program accuracy.
• Maintain documentation required by Merakey, county, or state regulations.
• Assist with program-specific tasks and projects as needed.
• Assist in program operations by utilizing Merakey computer programs (Avatar).
• Gather and analyze data to support program and staff needs.
• Work independently in setting up and cleaning up for meetings and team functions.
• Attend required annual training as set forth by regulations and recommended by management.
• Collaboratively work with the Office Administrator to ensure proper building inspections, fire drills, and facility maintenance.
• Maintain vehicle schedules by coordinating with staff regarding issues and with the garage for vehicle maintenance and repairs.
• Assist with special projects and additional assignments as needed.
• Support departmental goals and operational needs through collaborative teamwork.

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED