Program Assistant

Focus on Renewal•McKees Rocks, PA

just now

About The Position

The Program Assistant is often the first contact to the McKees Rocks Family Center and must be engaging with families and community members in positive ways while helping them feel welcomed. The program assistant will support the program staff with daily administrative tasks as assigned.

Requirements

High School Diploma or GED
Strong interpersonal, organizational, written and oral communication skills
Strong computer skills
Proficient with Google Apps
Must be able to obtain valid Act 33/34 and FBI Clearances

Nice To Haves

Ability to work independently and complete tasks in an organized and timely manner
Ability to work well as part of a service team
Able to work respectfully with diverse populations

Responsibilities

Enroll Families for Positive Parenting Family Support
Build relationships with families and community partners/stakeholders
Assist with engagement activities/programs
Assist with special events and celebrations with families
Complete all data requirements as dictated in contract with Allegheny County and the Positive Parenting Program
Answering phones, greeting families and community members with respect and dignity
Assist with Diaper Bank, Year of Cheer, Beverly’s Birthdays and Hello Baby distribution
Facilitate access to community resources
Entering information into the DHS County SYNERGY system in a timely manner
Follow-Up with staff to obtain accurate and timely information.
Maintain confidentiality of ALL program participants.
Maintain files and generate reports as required.
Complete all data requirements as dictated in contract with DHS & MRFC .
Assist in keeping program space welcoming
Attend staff meetings & required trainings relevant to position
Other duties as assigned.