Program Assistant

Keystone Human Services•Harrisburg, PA

5d•Hybrid

About The Position

Keystone Human Services is seeking a full-time Program Assistant to join our Global Programs & Advocacy team. This role provides high-level coordination and administrative support that helps advance inclusive, sustainable, rights-based solutions for people with disabilities. The Program Assistant organizes priorities, meetings, travel, communications, records, data, grants, advocacy activities, events, board support, stakeholder engagement, and financial processes. Working across global teams, internal departments, and external partners, this position requires strong organization, attention to detail, sound judgment, discretion, initiative, flexibility, and collaboration.

Requirements

High school diploma or equivalent
Two years of administrative, project, program, operations, grants, advocacy, or coordination experience in a complex organizational environment

Nice To Haves

Bachelor’s degree in a related field is preferred
Experience with cross-functional projects, process improvements, events, financial or contract administration, grant-funded work, international protocols, nonprofit administration, disability rights, advocacy, international development, or human services is preferred
Strong organizational, time-management, problem-solving, and judgment skills, with the ability to work independently and collaboratively in a fast-paced, mission-driven environment
Excellent written and verbal communication skills, including the ability to draft, edit, proofread, and communicate professionally with stakeholders at all levels and with international partners
Proficiency with Microsoft Office, Teams, Outlook, SharePoint, Excel, and other collaboration or project tools, with the ability to learn new systems quickly
Ability to handle confidential information with discretion
Ability to coordinate occasional domestic and international travel and work effectively across time zones
Ability to successfully complete the pre-employment process, including required background checks, clearances, and verifications

Responsibilities

Promote Keystone’s mission, values, and culture through all aspects of the role
Provide administrative and coordination support to Global Programs & Advocacy leadership and teams by managing calendars, meetings, priorities, timelines, deliverables, communications, and follow-up actions
Coordinate communication and stakeholder engagement among global teams, internal departments, external partners, government officials, grantees, advocates, and nonprofit coalitions
Maintain organized workflows, shared resources, tracking systems, records, templates, project documents, grant data, applications, deadlines, and reports
Draft, edit, proofread, and organize accessible communications, advocacy materials, presentations, reports, briefings, correspondence, and social media content
Coordinate meetings, conferences, advocacy activities, and domestic and international travel, including schedules across time zones, reservations, visas, itineraries, accessibility needs, expenses, and materials
Support board, financial, and administrative processes by preparing materials, documenting meetings, maintaining records, and processing invoices, contracts, purchase requests, and expenses in accordance with applicable policies and procedures
Collect, organize, and report program, grant, advocacy, evaluation, and learning data to support planning and continuous improvement
Maintain confidentiality and use sound judgment when handling sensitive organizational, personnel, program, financial, governance, and partner information
Maintain appropriate and professional boundaries
Participate in projects and initiatives with cross-functional collaboration as requested
Perform other duties as assigned