Program Assistant - Clinical Services - Full Time
About The Position
The Program Assistant provides administrative support to the clinical services program team. The role is responsible for staff scheduling, timekeeping, recordkeeping, and program or unit clerical needs. The assistant serves as the primary contact for day-to-day operational and administrative issues, coordinates scheduling and administrative activities for staff and patients, and maintains office records and materials. The position requires a positive, empathetic, and professional approach to customers, attention to resolving patient complaints, and recognition that patient safety is a priority. The position is onsite, Monday through Friday, from 8:00 AM to 4:30 PM. The stated hourly compensation range is $25.00 to $29.78, depending on experience and other factors.
Requirements
- High school diploma or equivalent.
- One or more years of experience in an office or administrative environment.
- CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.
Nice To Haves
- Previous healthcare experience.
- First aid may be required based on state or facility.
Responsibilities
- Serve as the primary contact for day-to-day operational and administrative issues for the program or programs.
- Perform general office duties, including maintaining records, ordering supplies, managing files and correspondence, and preparing program materials and reports.
- Assist with grant or proposal writing as needed to meet program objectives.
- Coordinate scheduling and administrative activities in support of staff and patients, as directed.
- Maintain a positive, empathetic, and professional attitude toward customers.
- Acknowledge and work to resolve complaints when patient needs are not met.
- Recognize that patient safety is a top priority.
- Perform other functions and tasks as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
