About The Position

The Program Assistant provides administrative support to the Clinical Services program team. The position is responsible for staff scheduling, timekeeping, recordkeeping, and program or unit clerical needs. This is a part-time, onsite position scheduled for Saturday and Sunday. The Program Assistant serves as the primary contact for day-to-day operational and administrative issues for the program. The role includes general office duties and coordination of scheduling and administrative activities supporting staff and patients. The assistant is expected to interact with customers positively, empathetically, and professionally, address complaints when patient needs are not met, and prioritize patient safety.

Requirements

  • High school diploma or equivalent.
  • One or more years of experience in an office or administrative environment.
  • CPR certification and de-escalation/restraint certification; training is available upon hire and offered by the facility.

Nice To Haves

  • Previous healthcare experience.
  • First aid, which may be required based on state or facility.

Responsibilities

  • Serve as the primary contact for day-to-day operational and administrative issues for the program(s).
  • Perform general office duties, including maintaining records, ordering supplies, managing files and correspondence, and preparing program materials and reports.
  • Assist with grant or proposal writing as needed to meet program objectives.
  • Coordinate scheduling and administrative activities in support of staff and patients, as directed.
  • Maintain a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve complaints when patient needs are not met; recognize patient safety as a top priority.
  • Perform other functions and tasks as assigned.
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