Program Assistant (816511)

Equus • Miami Gardens, FL

4d

About The Position

The Program Assistant provides clerical and administrative support at a workforce career center. The role maintains program files and documentation, collects eligibility materials, schedules intake appointments, and supports reception and career center operations as needed. The Program Assistant also completes special projects assigned by the Director and Managers and performs other duties to meet business needs.

Requirements

• High school diploma or General Education Diploma required.
• Knowledge of Microsoft Office 2000 required.
• Detail-oriented, with an understanding of filing systems.
• Well organized, with the ability to handle a fast-paced office environment and multiple tasks simultaneously.

Nice To Haves

• Related clerical experience preferred.

Responsibilities

• File incoming program materials, including eligibility and verification documentation, employment plans, progress reports, and copies of credentials, according to the file system.
• Search and investigate information in files, maintain a file-tracking system, keep files current, provide information from file data, and retrieve files upon request.
• Purge files in accordance with local, state, and federal regulations.
• Collect program eligibility documents and schedule intake appointments with Career Advisors.
• Cover reception and career center areas as needed, answer phones, greet customers, and assist job seekers.
• Provide administrative support and complete special projects as assigned by the Director and Managers.
• Perform other duties as assigned to meet business needs.

Benefits

• Extensive learning opportunities
• Networking programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED