Program Assistant (816511)

Equus • Miami Gardens, FL

5d

About The Position

The Program Assistant provides clerical and administrative support for program operations at a career center. The role maintains program files and documentation, supports eligibility processing and intake scheduling, and assists customers and job seekers at reception and in career center areas as needed. The position also provides administrative support and completes special projects assigned by the Director and Managers, along with other duties to meet business needs.

Requirements

• High school diploma or General Education Diploma required.
• Knowledge of Microsoft Office 2000 required.
• Must be detail-oriented and understand filing systems.
• Must be organized and able to handle a fast-paced office environment and multiple tasks simultaneously.

Nice To Haves

• Related clerical experience preferred.

Responsibilities

• File incoming program materials, including eligibility and verification documentation, employment plans, progress reports, and copies of credentials, according to the file system.
• Search for and investigate information in files; maintain a file tracking system; keep files current; supply information from file data or remove files upon request; and purge files in accordance with local, State, and Federal regulations.
• Collect program eligibility documents and schedule intake appointments with Career Advisors.
• Cover reception and career center areas as needed, answer phones, greet customers, and assist job seekers.
• Provide administrative support and complete special projects as assigned by the Director and Managers.
• Perform other duties as assigned to meet business needs.

Benefits

• Extensive learning opportunities and networking programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED