Graduate Hourly Student Employment - Program Assistant

East Carolina University PortalGreenville, NC
Onsite

About The Position

The ECU Department of Student Rights and Responsibilities is seeking a Program Assistant. This role is within the Division of Student Affairs, which supports student success through various departments focused on development, engagement, belonging, well-being, and career readiness. The Division aims to be a national leader in creating transformative student experiences, fostering an inclusive community, and delivering high-quality services through continuous improvement. The Program Assistant will have administrative responsibility for assisting with the monitoring of policies and procedures related to the University Regulation on Academic Integrity and the Student Conduct Process. This role will support the Case Manager and Associate Director in various aspects of the Academic Integrity process, including scheduling appeals, hearings, and assisting with Direct Referrals. Additionally, the Program Assistant will handle general administrative tasks such as answering phones and taking notes.

Requirements

  • A Bachelor’s degree in criminal justice, sociology, education, social work, counseling, or a related field
  • Enrolled in a graduate degree program at East Carolina University
  • An understanding of student behavior and relevant university policies, including the University Regulation on Academic Integrity and Student Code of Conduct.

Responsibilities

  • Reviews Academic Integrity reports as they are submitted to OSRR
  • Communicates with faculty regarding reports and Academic Integrity concerns
  • Communicates with students and faculty about the Academic Integrity process
  • Coordinates with Case Manager regarding Academic Integrity appeals
  • Assists Case Manager in scheduling Academic Integrity Boards
  • Communicates with the Registrar regarding grade changes and course reinstatements
  • Assists with the evaluation and management of petitions to remove XFs
  • Assists with academic integrity, individual, and organizational misconduct investigations
  • Assists Assistant Director of Operations in scheduling Conduct Boards
  • Assists with processing Direct Referrals and parental notification letters
  • Manages educational workshops in conjunction with campus partners
  • Documents Academic Integrity and Direct Referral cases through Maxient, including adding relevant documents, case notes, issuing letters and other communications, manages sanctions and processes case resolutions
  • Tracks and documents student cases, sanction completion status, manages appeals schedules, and ensures all cases are complete and ready for review or resolution
  • Takes student, parent, and attorney phone calls related to Academic Integrity and Conduct cases and directs calls to the appropriate staff member
  • Assists with the management of the front office
  • Manages walk-ins and student appointments
  • Other administrative duties as assigned
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