Program Assistant (URM)

Lutheran Family Services Rocky Mountains • Denver, CO

1d

About The Position

The Program Assistant supports the Unaccompanied Refugee Minor (URM) Program within the assigned region of Lutheran Family Services Rocky Mountains. The role provides program support services and administrative assistance to programs serving foster youth and foster families. Responsibilities include managing required documentation and files, supporting data and financial processes, assisting with program events and services, arranging client transportation, and participating in community outreach.

Requirements

• High school diploma or GED.
• Proficiency with Microsoft Word and Excel and ability to use electronic data systems, a copier, scanner, and calculator.
• Ability to communicate effectively and clearly in verbal and written form.
• Excellent interpersonal and communication skills and ability to work effectively in a team.
• Detail-oriented with good organizational skills.
• Ability to work in a fast-paced, multitasked environment.
• Valid Colorado driver's license and ability to travel throughout the agency service area.
• Automobile liability insurance at the level of $100,000/$300,000/$100,000.
• Commitment to the mission, values, and vision of Lutheran Family Services Rocky Mountains.

Nice To Haves

• One or more years of relevant work experience and/or training preferred.

Responsibilities

• Review and track required documentation and manage filing according to regulatory requirements and agency procedures.
• Assist with file audits to ensure compliance and with opening, maintaining, and closing files.
• Support data tracking and reporting according to program requirements.
• Support financial processes, including on-call, expense reports, credit card logs, and foster care billing; work with program and financial staff to ensure timely and accurate reports.
• Assist with program and agency groups and events, including recruitment, retention, and marketing events.
• Support program staff in providing or arranging comprehensive client services, including therapeutic, health, educational, cross-cultural, and other resources pertinent to each case.
• Drive clients or arrange transportation to appointments when appropriate.
• Obtain interpreter services when necessary to ensure culturally and linguistically appropriate service delivery.
• Participate in community outreach activities that advance the work and message of the URM program.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED