Program Assistant (URM)
About The Position
The Program Assistant provides program support services and completes administrative tasks for the Unaccompanied Refugee Minor (URM) Program within an assigned region of Lutheran Family Services Rocky Mountains. The position supports programs serving foster youth and foster families. Duties include managing required documentation and files, supporting data and financial processes, assisting with events and service coordination, and contributing to community outreach. The role may also involve driving or arranging transportation for clients and obtaining interpreter services when needed.
Requirements
- Proficiency with Microsoft Word and Excel, electronic data systems, and equipment such as a copier, scanner, and calculator.
- Ability to communicate clearly and effectively verbally and in writing.
- Excellent interpersonal and communication skills to work effectively on a team.
- Detail-oriented with good organizational skills.
- Ability to work in a fast-paced, multitasked environment.
- Valid Colorado driver's license and ability to travel throughout the agency service area.
- Automobile liability insurance at the level of $100,000/300,000/100,000.
- Commitment to the mission, values, and vision of Lutheran Family Services Rocky Mountains.
- High school diploma or GED.
Nice To Haves
- One or more years of relevant work experience and/or training is preferred.
Responsibilities
- Review and track required documentation and manage filing in accordance with regulatory requirements and agency procedures.
- Assist with file audits to support compliance and with opening, maintaining, and closing files.
- Support data tracking and reporting according to program requirements.
- Support financial processes, including on-call, expense reports, credit card logs, and foster care billing, working with program and financial staff to ensure timely and accurate reports.
- Assist with program and agency groups and events, including recruitment, retention, and marketing events.
- Support program staff in providing or arranging comprehensive client services, including therapeutic, health, educational, cross-cultural, and other resources pertinent to each case.
- Drive or arrange transportation for clients to appointments when appropriate.
- Obtain interpreter services when necessary to ensure culturally and linguistically appropriate service delivery.
- Participate in community outreach activities that advance the work and message of the URM program.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
