Program Assistant, WIC

Day Kimball Healthcare•Willimantic, CT

6h•Onsite

About The Position

Day Kimball Health is hiring for a Program Assistant to join our WIC (Women, Infants, & Children) department in Willimantic, CT! For over 130 years, Day Kimball Health has been a trusted, nonprofit healthcare provider serving Northeastern Connecticut. What began as a small infirmary has grown into the region’s leading integrated healthcare system—recognized for delivering compassionate, high-quality care close to home. Today, our team of over 1,100 dedicated employees—including more than 300 skilled physicians, surgeons, and specialists—proudly deliver a full continuum of care, from primary and specialty services to homecare and hospice, meeting the evolving needs of our patients at every stage of life. What sets us apart is our commitment not only to the communities we serve, but also to the people who power our mission. At Day Kimball Health, we cultivate a supportive, inclusive workplace culture where healthcare professionals are empowered to grow, thrive, and make a meaningful difference every day. Every voice is valued. Every contribution matters. Whether you're starting your journey in healthcare or seeking your next opportunity, a career at Day Kimball Health offers more than a job—it’s a chance to build lasting relationships, give back to your community, and create impact beyond your shift. Come grow with a team that calls this community home. Join us in our mission to elevate community-driven healthcare and be part of an organization that values both personal and professional development.

Requirements

Bilingual (Spanish) required.
High School Diploma required.
Bilingual Spanish required.
At least 1 year experience in a medical office or social service agency setting.
Excellent telephone techniques
Ability to be empathetic yet firm with client
Above Average verbal skills
Ability to carry heavy objects to offsite clinics weekly
Ability to drive and with access to a car to drive to classes, clinics, and meetings
Knowledge of basic computer operations
Ability to maintain effective working relationship with supervisor, co-workers and participants
Skill in identifying problems and planning their solutions

Nice To Haves

Previous secretarial or clerical experience preferred.
Associate degree preferred.

Responsibilities

Assist in the certification of WIC applicants by performing the following activities:
Interview applicants to obtain basic demographic data, such as name, address, and contact information
Verify identity, residency, and income eligibility by reviewing required documentation
Enter all data into the Statewide WIC database
Follow up on phone calls for missed appointments
Answer WIC phone calls and handling requests for general information, appointment rescheduling, lost WIC benefits, and other inquiries as assigned by the Site Nutritionist or Supervisor
Complete necessary paperwork, including maintaining participant files and ensuring accurate documentation

Benefits

Medical, Dental, and Vision Insurance
Health Savings Account (HSA) or Flexible Spending Account (FSA)
Pharmacy Plan
401(k) Retirement Plan: with eligible employer contribution
Life Insurance: Basic and supplemental coverage options
Short-Term & Long-Term Disability Insurance
Critical Illness & Accident Insurance
Pet Insurance
Earned Time Off: including personal time & holidays
Sick Time
Educational / Loan Reimbursement: up to $5,000 per fiscal year
Pay-for-Performance Opportunities
Shift Differentials: Additional pay for evening, night, or weekend shifts (where applicable)
Career Pathways: internal growth, leadership development, and mentorship
Employee Perks: Weekly Pay, Recognition programs, Employee Wellness Initiatives, Food Truck Fridays, and Employee Appreciation Events