Program Assistant

LADACIN Network • Monmouth County, NJ, NJ

11d • $18 - $18

About The Position

LADACIN is seeking an organized and detail-oriented Program Assistant to provide administrative and scheduling support to the Targeted Evaluation Team (TET) within its Early Intervention Program. The position supports the scheduling, coordination, and tracking of evaluations and assessments; assists TET evaluators; and serves as a liaison to families and Service Coordinators throughout the evaluation and assessment process. The role requires strong organizational and communication skills, attention to detail, and the ability to manage multiple priorities and timelines within the Early Intervention system.

Requirements

• High school diploma.
• Working knowledge of Microsoft Office and excellent computer skills.
• Ability to learn and effectively use NJEIS databases and electronic systems.
• Strong organizational, time-management, and tracking skills.
• Excellent written and verbal communication skills.
• Strong attention to detail and ability to maintain accurate records.
• Ability to manage multiple schedules, deadlines, and priorities.
• Ability to communicate professionally and effectively with families, Service Coordinators, practitioners, evaluators, staff, and outside agencies.
• Ability to maintain confidentiality and handle sensitive information appropriately.

Nice To Haves

• College education.
• Early Intervention experience.
• Previous experience with evaluation or assessment scheduling, healthcare, education, or human services administration.
• Previous experience working with individuals with physical and/or developmental disabilities.

Responsibilities

• Assist with scheduling and tracking TET evaluations and assessments, including initial, annual, exit, and additional assessments.
• Assist with evaluator assignments and scheduling, communicating with TET evaluators about availability, changes, and evaluation needs.
• Communicate with families and Service Coordinators about scheduling, evaluation and assessment processes, changes, and other needed information.
• Respond to family and Service Coordinator questions and concerns within the scope of the position and refer clinical or programmatic concerns to the appropriate Coordinator.
• Track evaluation and assessment paperwork to ensure timely submission and completeness.
• Follow up with evaluators and practitioners regarding missing or incomplete documentation.
• Assist evaluators with administrative needs related to evaluations, assessments, scheduling, and required documentation.
• Distribute, collect, and track consumer and family surveys and assist with maintaining related data.
• Assist in maintaining the Early Intervention database and other required tracking systems.
• Assist with the timely flow of information and paperwork to families, staff, Service Coordinators, practitioners, and other NJEIS agencies.
• Alert the Coordinator to ongoing paperwork, scheduling, compliance, or documentation concerns.
• Maintain professional and responsive communication with families, Service Coordinators, staff, practitioners, evaluators, and outside agencies.
• Complete administrative reports, tracking, special projects, and additional duties as assigned.
• Attend meetings and meet with supervisors as directed.
• Provide administrative support across Early Intervention program functions as needed.
• Comply with LADACIN policies and procedures and applicable NJEIS requirements and guidelines.

Benefits

• Low-cost health benefits.
• Generous paid time off.
• Meaningful mission-driven work.
• Opportunities for growth.
• Supportive team environment.
• Tuition reimbursement.
• Onsite childcare in Monmouth County.
• Discount programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED