Program Assistant

The Salvation Army USA Central Territory•Des Moines, IA

20d•Onsite

About The Position

The Program Assistant works at The Salvation Army Thrift Store in Des Moines, Iowa, supporting the organization’s rehabilitation program. The role helps maintain program integrity, philosophy, standards, and compliance while supporting beneficiaries’ recovery. It is part time, scheduled for 25 hours per week, with flexible scheduling across Sunday through Saturday, including days, evenings, and weekends. The position works on second shift and may require living at the Adult Rehabilitation Center (ARC).

Requirements

High school diploma or equivalent.
Valid driver's license and ability to qualify for Salvation Army insurance.
Strong analytical and problem-solving capabilities.
Excellent communication and presentation skills.
Ability to interpret technical instructions.
Basic mathematical and reporting abilities.
Strong interpersonal and conflict-resolution skills.
Manual dexterity for computer work.
Ability to lift or move up to 20 pounds.
Clear speaking, hearing, and vision abilities.

Nice To Haves

Previous managerial experience is preferred.

Responsibilities

Enforce house rules and maintain overall center security.
Conduct new beneficiary orientations, including facility tours.
Lead weekly house meetings.
Supervise medication calls and ensure proper documentation.
Respond to beneficiary inquiries and emergencies.
Complete incident reports and Safe From Harm documentation.
Conduct regular bed checks.
Implement and coordinate leisure-time activities.
Provide safe transportation when needed.
Assist in resolving beneficiary problems.
Train and supervise work therapy assignments.
Assess spiritual needs and refer them to the Chaplain or Administrator.
Administer drug and alcohol screening tests as required.
Maintain daily reports and electronic data entries.
Document program violations and incidents.
Participate in professional development training.
Support center policies and procedures.
Monitor and ensure program compliance.

Benefits

Medical, prescription drug, dental, vision, and hearing coverage.
Employer-paid basic life and AD&D insurance.
Employer-paid basic long-term disability coverage.
Optional voluntary life, short-term disability, and enhanced long-term disability coverage.
Paid vacation, sick time, and holidays.
Flexible spending accounts.
403(b) retirement savings plan.
Employer-funded pension plan for eligible employees.
Employee discount.
Employee Assistance Program.
On-the-job training.