Program Assistant

CEN-TEX FAMILY SERVICES INC • Bastrop, TX

6d • Onsite

About The Position

The Program Assistant provides administrative and programmatic support to ensure effective Head Start services and compliance with Head Start Performance Standards. The position supports staff, families, and program leadership through organized, accurate, and professional work practices.

Requirements

• High School Diploma or GED
• Minimum of six (6) months of related clerical or administrative experience
• Must be at least eighteen (18) years of age
• Fluent in English and Spanish (verbal and written)
• Proficient in Microsoft Word, Excel, office phone systems, and general office equipment
• Strong verbal and written communication skills
• Ability to work independently and exercise good judgment
• Ability to pass all background checks and health screenings.
• Must be dependable, flexible, and responsive to program needs.
• Current CPR and First Aid certification (or ability to obtain).
• Valid Texas Driver License
• Background clearance as required by state and federal regulations.

Nice To Haves

• Ability to lift at least 40lbs.
• Primarily sedentary with occasional standing, bending, and filing
• Ability to lift files, open cabinets, and operate office equipment

Responsibilities

• Answer and route incoming calls using a multiline phone system
• Greet and assist visitors, families, vendors, and employees in a professional and welcoming manner
• Provide basic information about agency services, Head Start and Early Head Start enrollment, and employment opportunities
• Direct callers and visitors to appropriate staff or departments
• Translate verbal and written communications between English and Spanish as needed
• Take accurate messages and ensure timely delivery to appropriate personnel
• Communicate information clearly to diverse audiences
• Support effective communication across departments
• Provide clerical support including filing, copying, faxing, scanning, collating, and data entry
• Assist program departments with word processing and document preparation
• Support Human Resources with clerical tasks as assigned
• Maintain organized and accessible records
• Receive, sort, and distribute incoming mail
• Coordinate express mail services (FedEx, UPS, etc.) as needed
• Maintain office supply inventory by ordering, receiving, stocking, and distributing supplies
• Support daily office operations to ensure efficiency
• Maintain confidentiality of personnel files, child records, and agency information
• Adhere to agency policies, procedures, and professional standards
• Exercise good judgment when handling sensitive information
• Support a respectful and professional office environment
• Work effectively with individuals from diverse educational, socioeconomic, and cultural backgrounds
• Support individuals with disabilities and special needs appropriately
• Assist with identifying issues and supporting solutions within scope of role
• Promote teamwork and positive relationships
• Maintain regular and punctual attendance
• Adhere to scheduled work hours (Monday–Friday, 8:00 a.m.–4:30 p.m.)
• Perform duties in a safe, timely, and professional manner
• Participate positively in agency activities and daily operations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED