Program Assistant

Community Action Partnership of San Bernardino • San Bernardino, CA

19d • $23 - $27 • Onsite

About The Position

Community Action Partnership of San Bernardino County (CAPSBC) is a non-profit public benefit corporation and is one of the 1,100 Community Action Agencies nationwide dedicated to assisting low-income individuals and families become stable and self-sufficient. As the designated Community Action Agency for San Bernardino County, the largest county in the continental United States, CAPSBC is charged with serving over 800,000 low-income families and individuals, elderly, and homeless residents of San Bernardino County each year. CAPSBC delivers services to 78 San Bernardino County cities and communities.

Mission: Community Action Partnership of San Bernardino County works with our communities by supporting, advocating for, and empowering residents to achieve self-reliance and economic stability.

Vision: Community Action Partnership of San Bernardino County is the premier social services agency that eliminates the effects of poverty.

Energy, Education & Environmental Services Mission: Helping to provide a better quality of life for low-income residents while conserving natural energy.

POSITION SUMMARY
Under the general direction of the Program Manager, the Program Assistant develops and maintains an effective monitoring and evaluation system; assures programmatic activity is following required regulations; identifies and develops networking sites; and serves as a liaison between the program and the public. Assigned work requires the use of initiative and judgment in selecting appropriate work methods and ability to handle routine to non-routine questions.

Requirements

• Fifteen (15) semesters, twenty-three (23) quarter units of completed college coursework in behavioral science, public/business administration, social science, education, or a closely related field. A list of coursework or college transcript must be submitted with the application.
• Two (2) years of para-professional, technical, or administrative experience working in a Social Service program(s)
• Maintain strict confidentiality.
• Analyze and interpret contract language.
• Speak effectively before groups of people.
• Plan, develop and direct multiple projects.
• Review and evaluate program effectiveness.
• Understand and follow oral and written direction.
• Communicate effectively in written and verbal form.
• Interpret and apply program policies and procedures.
• Work in a fast-paced environment with strict deadlines.
• Work independently in obtaining specified objective(s).
• Perform mathematical computations of average difficulty.
• Effectively communicate and interact with personnel at all organizational levels.
• Operate Agency/personal vehicle for official business purposes in a safe manner.
• Prepare, analyze, and interpret comprehensive reports, statements, and written material.
• Plan, coordinate and initiate actions necessary to implement recommendations or decisions.
• Proficiently operate standard office equipment, including computer hardware and software applications associated with performance of assigned work (i.e., MS Word, MS Excel, MS Access, MS PowerPoint, MS Outlook, Adobe Reader, and Internet Explorer).
• Principles of time management; outreach techniques and principles; effective customer service techniques; program monitoring and evaluation techniques; effective communication and public relations techniques; standard office procedures and standard office equipment operation; principles and techniques of statistical analysis and presentation of data; business English usage, grammar, spelling, vocabulary and punctuation; problems and needs of poor, disadvantaged, disabled, homeless and elderly persons and families.

Responsibilities

• Develop program promotional material.
• Conducts workshops for program participants.
• Prepares correspondence and schedules as required; compiles data to create program reports.
• Ensures new agencies comply with federal, state, and local government statutes.
• Monitors distribution of food, hygiene, etc. to program participants and develops filing system to track distributions.
• Assists Program Manager in the development and preparation of proposals, budgets, and program planning.
• Attends meetings, conferences, seminars, and travels throughout San Bernardino County as required; performs other duties and works overtime as directed.
• Oversees the production of program applications and files of HEAP Outreach Workers.
• Provides training to new hires and ongoing training to HEAP staff.

Benefits

• Reimbursement per mile for use of his/her personal vehicle for business purposes (excluding driving from home and to work) based on the approved IRS mileage rate.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree