Administrative Assistant - Programs

United Way of the Midlands • Omaha, NE

4h • Onsite

About The Position

The Program Assistant is responsible for providing support to the Manager, Eligibility Operations through various administrative and clerical duties and will provide support to various programs and projects.

Requirements

• Detail oriented with the ability to navigate within structured timelines and regulations.
• Excellent time management skills
• Excellent interpersonal skills
• Creative thinking
• Excellent phone etiquette
• Ability to maintain confidentiality when dealing with sensitive information.
• Knowledge of MS Outlook, Word, Excel and PowerPoint
• Must have polite, clear and compelling oral and written communication skills.
• Must be able to execute and accomplish immediate deliverables on short notice.
• Must be highly organized, responsive and be able to handle multiple deliverables at the same time.
• Must be a great teammate that cares deeply about the overall success of UWM.
• Associates degree in a business-related field or equivalent from two-year college or technical school
• 2-4 years of related experience
• Prolonged periods of sitting at a desk and working on a computer.
• Must occasionally lift and/or move up to 10 pounds.
• Ability to communicate clearly in person and over the telephone.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.

Responsibilities

• Provides support to the Manager, Eligibility Operations
• Assists in 211 and Weatherization programs and projects
• Verifies, organizes applications and assists in approvals and denials
• Communicates between Weatherization Program participants
• Communicates between 211 Financial Assistance program participants
• Attends staff meetings and takes notes
• Makes copies and updates participant and program files as needed
• Assists with inbound calls when needed.
• Other duties as assigned.

Benefits

• Shared health, dental and vision insurance
• Generous 401(k) Retirement plan
• Paid vacation and sick time
• Employer paid life and disability insurance
• Professional development assistance
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees