Program Assistant, TRIO Student Support Services

St. Louis Community College•Florissant Valley, MO

About The Position

The TRIO Program Assistant provides clerical, administrative, and project support to the TRIO department. The role maintains current knowledge of TRIO policies, processes, and procedures to support an efficient and compliant office. Responsibilities include maintaining student files and service records, managing Blumen data entry, overseeing front desk operations, tracking data and expenditures, submitting requisitions, scheduling appointments, ordering supplies and equipment, processing mail, answering calls, compiling report information, and providing information about TRIO programs and events. The position also supports TRIO orientations and student application, intake, and eligibility questions; maintains office resources and documentation; coordinates logistics for TRIO events; and develops and facilitates trainings for student workers and TRIO staff. The Program Assistant works with the manager and lab supervisor to oversee student-worker workflow, assists with special projects, attends meetings and training, and follows college policies, procedures, and TRIO grant regulations. Other duties may be assigned.

Requirements

High school diploma required.
At least three years of work experience, including experience working with programs similar to TRIO.
Must be flexible in work hours to include some evenings and weekends.

Nice To Haves

Associate degree preferred.

Responsibilities

Enter data into Blumen and create and maintain student files.
Compile report information and maintain accurate records of student contacts, program services, A21s, and other grant-compliance documents.
Facilitate TRIO orientations.
Answer questions about TRIO eligibility and assist students with the application, orientation, and intake process.
Review and track department expenditures, submit and track requisitions and purchases, and assist with budget reconciliation.
Order department products and office supplies through Banner, track deliveries, and manage storage and inventory.
Develop and update office manuals, handbooks, forms, and flyers.
Prepare bi-weekly timesheets for classified, part-time, and student workers for manager approval.
Book rooms and transportation, arrange lodging, and order meals for TRIO events.
Serve as a first contact for students, district and community partners; maintain office coverage, schedule appointments, and manage the office email account.
Develop and facilitate trainings for student workers and TRIO staff.
Work with the manager and lab supervisor to oversee student-worker workflow.
Assist with the coordination and completion of special projects as requested.
Attend staff and division meetings and training.
Perform duties in accordance with college policies, procedures, and TRIO grant regulations, and perform other duties as assigned.