Houston Program Assistant

American YouthWorks•Houston, TX

5d•Onsite

About The Position

The Houston Program Assistant provides administrative, operational, and member support to help ensure the effective day-to-day functioning of the Houston Conservation Corps operating site. This position supports compliance with program requirements, assists with member services and documentation, and helps maintain organized administrative systems that advance program goals, support field operations, and contribute to a positive member experience.

Requirements

High school diploma or GED required.
At least one (1) year of related experience in administrative support, program support, office coordination, customer service, youth programs, workforce development, nonprofit operations, or a related field.
Knowledge of office practices and administrative and clerical procedures
Knowledge of file and records management, and business communications
Familiarity with Microsoft Office applications and Google Workspace applications
Knowledge of data entry and documentation practices
Familiarity with AmeriCorps, youth development, workforce programs, or nonprofit operations
Strong administrative and organizational skills
Effective written and verbal communication skills
Strong customer service and interpersonal skills
Ability to work effectively in diverse community settings
Problem-solving and conflict resolution skills
Logistical coordination skills
Intermediate computer skills
Ability to operate office equipment
Ability to maintain accurate records and documentation
Strong attention to detail and accuracy
Ability to manage multiple tasks and deadlines
Ability to work independently and collaboratively
Ability to exercise sound judgment and maintain confidentiality
Ability to remain flexible under pressure
Ability to build positive working relationships with members, staff, and community partners
Ability to support and assist others with patience, professionalism, and consistency

Responsibilities

Provide administrative support to corps members related to benefits, support services, and program documentation, including food assistance, education awards, and service verification requests.
Track and notify members regarding required deadlines, evaluations, and activities to ensure timely completion of program requirements, including timesheets, member evaluations, virtual service documentation, and feedback assessments.
Assist with member professional development activities, orientations, and trainings.
Communicate with current members and alumni regarding post-service engagement opportunities and connect them with appropriate internal and external resources.
Maintain accurate member records and update member, program, and performance outcome databases.
Provide administrative and operational support for Houston site activities and program operations.
Upload project logs and related documentation into VEOCI to support billing and reporting processes.
Process receipts and expense documentation through Emburse in accordance with organizational procedures.
Assist with administrative tasks related to member activities, site operations, and program events.
Attend and support Greenwave Initiative and other community engagement events as assigned.
Coordinate maintenance and service scheduling for power tools and other program equipment as needed.
Order, organize, and maintain inventory for office and program supplies, including crew camp supplies, tools, personal protective equipment (PPE), first aid kits, uniforms, and outreach materials.
Become an approved driver for the program and provide operational support through supply pickup, errands, and member transportation using an organization vehicle, as assigned.
Support Houston operating site recruitment efforts through outreach, engagement, and applicant support activities.
Assist with scheduling and participating in outreach events, including tabling events at colleges, career and job fairs, and community events.
Promote AYW programs and opportunities in collaboration with site and program staff.
Assist with reviewing applications, scheduling interviews, participating in interviews, and providing applicant feedback to supervisors.
Work collaboratively with site leadership and other AYW staff to support effective program operations and member success.
Perform other duties as assigned by the supervisor in support of site, program, and organizational needs.