Program Assistant IV

JBW Federal • Washington, DC

9d

About The Position

The Program Assistant IV will primarily support Freedom of Information Act (FOIA) and Privacy Act (PA) case processing. The role includes reviewing requests, coordinating within the Department to obtain referral case IDs, requesting responsive records from relevant offices, proposing redactions in line with FOIA and PA exemptions, and updating systems with case-processing details.

The employee will contribute to and learn about records-management process improvements, including the transition from paper to electronic records and promoting best practices for records retention and access. The employee may also support other records- and information-management-related duties as assigned. Applicants will be evaluated on experience coordinating complex processes, collaborating across teams and organizational boundaries, demonstrating knowledge of information management and public records practices, producing high-quality written materials, using technology to manage processes and evaluate analytics, and analyzing and communicating information to support Department objectives.

Requirements

• Experience participating in complex coordination processes.
• Experience working collaboratively in teams and across organizational boundaries.
• Knowledge of information management and public records practices.
• Ability to produce high-quality written materials.
• Experience using technology to manage processes and evaluate analytics.
• Ability to analyze and communicate information to support Department objectives.

Nice To Haves

• Previous experience with or knowledge of FOIA and PA.
• Experience with FOIAXpress.

Responsibilities

• Review FOIA and PA requests.
• Coordinate within the Department to obtain referral case IDs.
• Request responsive records from relevant offices.
• Propose redactions in line with FOIA and PA exemptions.
• Update systems with case-processing details.
• Contribute to and learn about records-management process improvements, including transitioning from paper to electronic records.
• Promote best practices for records retention and access.
• Support other records- and information-management-related duties as assigned.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• Pet insurance
• Annual membership to Costco or Sam's
• 401K

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed