Program Assistant CCCU
About The Position
The Program Assistant CCCU analyzes program integrity data and completes child care audits to help decrease child care fraud. The role prepares and presents audit findings at hearings before an Administrative Law Judge, pays providers through the state system, and coordinates community advocacy and networking to support quality child care. The Program Assistant supports implementation of the Wisconsin Shares child care subsidy program by maintaining records, assisting with provider and recipient investigations, auditing overpayment referrals, producing fraud reports, and helping providers understand and use the program. The role also works with community members and child care organizations, maintains confidentiality, and performs other duties as assigned for the effective operation of the Child Care Coordination Unit.
Requirements
- High school diploma required.
- Strong data entry skills and understanding of child care fraud, systems, and accounting concepts.
- Two years of work experience.
- Valid driver's license and access to an insured vehicle for use in performing job functions.
- Ability to establish professional, cooperative working relationships with participants, agency staff, and community organizations.
- Ability to understand and communicate complex and changing rules and regulations.
- Ability to advocate for participants' child care issues within the Job Center and at county and state levels as needed.
- Knowledge of child care issues, parenting concerns, and community resources.
- Knowledge of poverty and its impact on the personal, social, and vocational development of public welfare recipients.
- Ability to evaluate policies and procedures for efficiency and accuracy.
- Knowledge of social services.
- Knowledge of federal, state, and county child care funding regulations and requirements.
- Ability to move throughout office areas, communicate effectively and professionally in writing and verbally, visually monitor the work area, and use a computer/typewriter keyboard.
Nice To Haves
- Bachelor's degree in liberal arts, human services, or a related field strongly preferred.
- Work experience in social services or early childhood education is helpful.
- Experience in child care and social services.
Responsibilities
- Assist the Child Care Coordinator in disseminating policy and procedure changes to personnel.
- Maintain accurate records of provider information, payments, adjustments, and monitoring documentation.
- Assist the Child Care Coordinator and Child Care Fraud Accountant with investigations of child care providers and program recipients to maintain program integrity.
- Analyze the integrity of data entered for provider and client audit processes.
- Calculate and audit child care overpayment referrals.
- Prepare and present at child care overpayment and Intention Program Violation (IPV) fraud referral hearings.
- Produce monthly child care fraud reports.
- Work with community members to advocate for the development of quality child care.
- Attend regional child care subsidy meetings as requested by the Child Care Coordinator.
- Develop efficiency in web-based and other data functions needed to implement the Wisconsin Shares child care subsidy program.
- Train and support providers in understanding and using the Wisconsin Shares child care subsidy program.
- Build professional relationships with child care providers through membership in early care and education organizations.
- Maintain confidentiality standards.
- Perform other duties as assigned and necessary for the effective operation of the Child Care Coordination Unit.
Benefits
- Competitive benefit program that may include medical, dental, and vision coverage; short- and long-term disability; life insurance; a retirement plan; and paid time off (PTO). Benefits vary by employment category and other factors.
- Certain roles are eligible to participate in an incentive plan; participation does not guarantee an incentive payment and is subject to the plan's terms and conditions.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
