Program Assistant CCCU

Goodwill Greater Milwaukee & Chicago•Kenosha, WI

12d

About The Position

The Program Assistant CCCU supports the Child Care Coordination Unit by analyzing program integrity data, completing child care audits to reduce fraud, presenting audit findings at administrative hearings, processing provider payments through the state system, and coordinating community advocacy and networking to support quality child care. The role also maintains provider and payment records, assists with investigations and overpayment referrals, produces fraud reports, supports providers in using the Wisconsin Shares child care subsidy program, and helps communicate policy and procedure changes. The position requires maintaining confidentiality and completing other duties necessary for effective unit operations.

Requirements

High school diploma required.
Strong data entry skills and an understanding of child care fraud, systems, and accounting concepts.
Two years of work experience.
Valid driver's license and access to an insured vehicle for use in performing job functions.
Ability to establish professional, cooperative working relationships with participants, agency staff, and community organizations.
Ability to understand and communicate complex and changing rules and regulations.
Ability to advocate for participants' child care-related issues within the Job Center and at the county and state levels as needed.
Knowledge of child care issues, parenting concerns, and community resources.
Knowledge of poverty and its impact on the personal, social, and vocational development of public welfare recipients.
Ability to evaluate policies and procedures for efficiency and accuracy.
Knowledge of social services.
Knowledge of federal, state, and county child care funding regulations and requirements.
Ability to move throughout office areas.
Ability to communicate effectively and professionally in writing and verbally with participants, employees, and other agencies' staff.
Ability to visually monitor the work area.
Ability to manipulate a computer/typewriter keyboard.

Nice To Haves

Bachelor's degree in liberal arts, human services, or a related field.
Work experience in social services or early childhood education.
Experience in child care and social services.

Responsibilities

Assist the Child Care Coordinator in disseminating policy and procedure changes to personnel.
Maintain accurate provider information, payment, adjustment, and monitoring records.
Assist the Child Care Coordinator and Child Care Fraud Accountant with investigations of child care providers and program recipients.
Analyze the integrity of data entered for provider and client audit processes.
Calculate and audit child care overpayment referrals.
Prepare and present child care overpayment and Intention Program Violation (IPV) fraud referral cases at hearings.
Produce monthly child care fraud reports.
Work with community members to advocate for the development of quality child care.
Attend regional child care subsidy meetings as requested by the Child Care Coordinator.
Develop proficiency in web-based and other data functions needed to implement the Wisconsin Shares child care subsidy program.
Train and support providers in understanding and using the Wisconsin Shares child care subsidy program.
Build professional relationships with child care providers through membership in early care and education organizations.
Maintain confidentiality.
Perform other duties as assigned and necessary for the effective operation of the Child Care Coordination Unit.