Program Assistant, Career and Professional Development

Whitworth University•Whitworth University Campus, WA

13d•Onsite

About The Position

The Center for Career & Professional Development at Whitworth University is seeking a highly organized, service-oriented Program Assistant to help create an exceptional experience for students, employers, alumni, faculty, and campus partners. This role supports the operations of the Center, assists with day-to-day operations, supports the student employment program, supervises student employees, coordinates career events and employer visits, and facilitates the Handshake career management platform. This is a residential campus-based role requiring consistent, in-person engagement.

Requirements

Demonstrated experience in an administrative, customer service, higher education, or office support role.
Willingness to build positive relationships with students, colleagues, and external partners.
Strong organizational skills with excellent attention to detail.
Excellent written and verbal communication skills.
Proficiency with Microsoft Office, including Outlook, Word, and Excel.
Ability to learn and execute systems, databases, technologies, processes, documentation, and policies.
Ability to prioritize tasks in time allotted with little-to-no supervision.
Experience working and collaborating with a team of coworkers.
Possess an innate responsibility to show up to the workday ready to fulfill job duties with pride.

Nice To Haves

Experience working in higher education, career services, student employment, or a student facing environment.
Experience coordinating events, scheduling, or administrative projects.
Experience working with databases and/or information systems.
Completion of college coursework.

Responsibilities

Support the daily operations of the Center for Career & Professional Development and help create a welcoming experience for students, employers, faculty, staff, and alumni.
Respond to inquiries and direct communications with professionalism, accuracy, and excellent customer service.
Hire, train, and supervise student front desk and marketing employees.
Monitor the student assistants' accurate collection and filing of student employment and internship paperwork.
Assist with office operations, budget administration, and space reservations.
Help troubleshoot day-to-day operational needs to ensure the office runs smoothly.
Assist the Associate Director, Student Employment with all student employee onboarding processes, including accurate collection and processing of employment paperwork and electronic records.
Assist students and supervisors with questions while providing timely, collaborative customer service that promotes compliance.
Serve as student employment liaison during timely payroll processing periods, in absence of Associate Director.
Assist with planning and coordinating career events throughout the academic year.
Coordinate event logistics, communications, and promotional materials.
Collaborate with campus partners to support successful events.
Provide on-site support to ensure a positive experience for students, employers, and guests.
Facilitate the administration of Whitworth's Handshake career platform.
Assist with job and event postings, registrations, appointments, and system updates.
Provide guidance to students, employers, faculty, and staff using the platform.
Assist with career outcomes reporting and data collection efforts.
Coordinate employer visit logistics, including scheduling, parking, hospitality, and space reservations.
Welcome employers to campus with professionalism and excellent customer service.
Support additional departmental projects and responsibilities as assigned.