Program Analyst

Veterans Health Administration • Battle Creek, MI

21h • Onsite

About The Position

The Program Analyst at the Battle Creek VA Medical Center works under the Associate Director for Patient Care Services (ADPCS). The role performs sophisticated data analysis using VSSC, Pyramid Analytics, and other applications, and supports executive leadership and nursing across the medical center with data analytics, reporting, process improvement, and program evaluation.

The analyst researches VA databases and other data sources to retrieve and validate information, translates customer needs into data analytics logic, and develops user-friendly reports. The role also uses web-based software to digitize paper processes, researches discrepancies between data sources, establishes data collection procedures when needed, and obtains external data for benchmarking and performance improvement. Findings inform approaches to health services delivery and organization, and are used to evaluate objectives and performance measures.

The position is scheduled Monday through Friday, 7:30 AM to 4:00 PM. Telework is available on an ad hoc basis; this is not a virtual position. Relocation and recruitment incentives, critical skills incentives, and permanent change of station authorization are not provided. The position is subject to a one-year probationary period or two-year trial period.

Requirements

• U.S. citizenship.
• Meet applicable time-in-grade requirements for GS-11: 52 weeks at GS-9 for qualifying current or former Federal employees, with supporting SF-50 documentation.
• One year of specialized experience equivalent to at least GS-9, such as lead or supervisory experience; assisting with management services; working knowledge of budget/fiscal and human resources/personnel management; ensuring policy and procedure compliance; and communicating and collaborating with people from varied backgrounds.
• Alternatively, successful completion of a Ph.D. or equivalent doctoral degree, or three full years of progressively higher-level graduate education leading to such a degree, from an accredited institution, in a field demonstrating the knowledge and skills needed for the position.
• Alternatively, a qualifying combination of graduate education beyond the second year and specialized experience; graduate coursework must demonstrate relevant knowledge and skills and be from an accredited institution.
• Document experience on the resume with job title, duties, start and end month/year, and hours worked per week.
• Submit transcripts if qualifying based wholly or partly on education.
• Complete the required application steps, questionnaire, and online assessment.
• Register with Selective Service if applicable to male applicants born after December 31, 1959.
• Complete required background/security investigation and online onboarding; provide acceptable identification for pre-employment requirements.
• Participate in the seasonal influenza vaccination program as a Department of Veterans Affairs health care personnel employee.
• Serve a one-year probationary period or two-year trial period.
• Physical requirements are not inherent to the work beyond what could be performed with accommodation or workplace adjustment; a pre-placement physical examination is not required.

Responsibilities

• Use VSSC, Pyramid Analytics, and other applications to extract, analyze, and interpret complex data, including through basic statistical models, and prepare user-friendly reports.
• Use web-based software at an advanced level to digitize paper-based administrative processes.
• Serve as a resource to executive leadership in creating modules that improve and streamline clinical and administrative processes across services.
• Research VA databases and data sources to retrieve and validate data, and translate customer requirements into data analytics logic.
• Work with customers to define data and analysis requirements and ensure analyses and reports accurately reflect those requirements in support of nursing across the medical center.
• Research VA data resources when documentation is absent to understand database and report organization and available data.
• Research discrepancies between VA data sources.
• Establish new data collection procedures when needed for programmatic activities or evaluations.
• Obtain external data for benchmarking and performance improvement activities.
• Contribute to innovative approaches to health services delivery and organization based on findings.
• Evaluate achievement of objectives and performance measures based on findings.

Benefits

• Federal employee benefits package; eligibility and specific benefits depend on position type.
• VA may consider crediting job-related non-federal experience or active-duty uniformed military service toward annual leave accrual, subject to request and approval before appointment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Ph.D. or professional degree