Program Analyst

Transportation Security Administration • Springfield, VA

1d

About The Position

The primary purpose of this position is to provide Human Capital services for Law Enforcement/Federal Air Marshal (LE/FAMS) personnel to include recruitment and staffing, vacancy announcements, position modifications, unfunded requests and a full range of other Human Capital services. The incumbent serves as a team member in the Human Capital Section, applies guidance on administrative policy and programs and performs tasks and projects with minimal direction by the supervisor. This Program Analyst position is located in the Human Capital Branch, Workforce Services Division, Security & Operations Management, within Law Enforcement (LE), Transportation Security Administration, Department of Homeland Security (DHS). Duties include but are not limited to: Serves as a liaison between LE/FAMS management officials, Administrative Officers and Human Capital (HC) in the areas of recruitment and staffing, vacancy announcements, position modifications, unfunded requests, employee performance management, health and retirement benefits, position classification (Core Compensation System), and personnel actions, including facilitating the resolution of Operations Management Division (OMD) human capital/human resources issues in these areas with LE/FAMS' divisions and multiple field locations. Serves as a Project Lead and handles complex assignments with minimal supervision to include coordination of employee performance management tasks and special projects for professional development training, requests for personnel actions and other responsibilities as assigned. Preparing a variety of formal and informal reports and implementable recommendations that address complex, multi-functional issues, analytical approaches used, and comprehensive findings that improve functions, operations, and performance. Resolves most problems and work issues without higher level assistance. Work is reviewed periodically, typically at major milestones and at completion, for policy completion and alignment with project and/or work activity requirements. Analyzes and interprets workforce data to identify issues and advise upper management on a variety of employee engagement problems, programs, and initiatives. Analyzes and evaluates continuous and complex changes in programs plans and funding for employee engagement programs, identifies the effect of changes on program milestones.

Requirements

• You must possess U.S. Citizenship or be a U.S. National.
• You must have reached the minimum age (18) at the time of application.
• You must complete a favorable Background Investigation (BI).
• Selective Service registration is required.
• Advanced knowledge of the application of a wide range of qualitative and quantitative analytical and evaluation methods and techniques (e.g., focus groups, employee surveys, etc.) to identify issues and advise TSA management on a variety of employee engagement problems, programs, and initiatives.
• Ability to plan, schedule, and conduct studies to evaluate the effectiveness and efficiency of employee engagement programs, gather employee feedback, identify trends, and recommend modifications to improve and support employee engagement programs.
• Ability to lead and facilitate group discussions of varying nature to identify and implement recommendations that improve functions, operations, and performance.
• All-inclusive awareness of group dynamics, team building, problem solving, decision making, and conflict management strategies, practices, and theories.

Responsibilities

• Serves as a liaison between LE/FAMS management officials, Administrative Officers and Human Capital (HC) in the areas of recruitment and staffing, vacancy announcements, position modifications, unfunded requests, employee performance management, health and retirement benefits, position classification (Core Compensation System), and personnel actions, including facilitating the resolution of Operations Management Division (OMD) human capital/human resources issues in these areas with LE/FAMS' divisions and multiple field locations.
• Serves as a Project Lead and handles complex assignments with minimal supervision to include coordination of employee performance management tasks and special projects for professional development training, requests for personnel actions and other responsibilities as assigned.
• Preparing a variety of formal and informal reports and implementable recommendations that address complex, multi-functional issues, analytical approaches used, and comprehensive findings that improve functions, operations, and performance.
• Resolves most problems and work issues without higher level assistance.
• Analyzes and interprets workforce data to identify issues and advise upper management on a variety of employee engagement problems, programs, and initiatives.
• Analyzes and evaluates continuous and complex changes in programs plans and funding for employee engagement programs, identifies the effect of changes on program milestones.

Benefits

• health, dental, vision, life, and long-term care insurance
• retirement plan
• Thrift Savings Plan [similar to a 401(k)]
• Flexible Spending Account
• Employee Assistance Program
• personal leave days
• paid federal holidays
• flexible work schedules
• situational telework may be permitted in accordance with departmental policy telework
• tuition reimbursement
• transportation subsidies
• uniform allowance
• health and wellness programs
• fitness centers
• Disabled veteran leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed